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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft Dynamics 365 for Sales logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ERPNext logo
ERP Software

4.6 126 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SAP ERP logo
ERP Software

4.1 1,102 user ratings

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Overview

Description Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships. Read more ERPNext is a fully open-source, cloud-based, very easy to use ERP software. It enjoys wider acceptance in multiple industries like retail, healthcare, school, service-based companies etc. It can simplify payroll management, leave management, automates billing process etc. The software helps in tracking and managing inventory, enhancing CRM, assists in financial accounting, closing a sales deal successfully, track purchases etc. ERPNext helps doing project management and task management as well. It allows managing web content and features email integrated ticketing system. This is a highly suitable tool for both small and medium-sized businesses. Read more SAP ERP is an enterprise resource planning solution that helps businesses to run their core processes with ease. Organisations can depend on the same to manage various departments ranging from manufacturing, finance and supply chain to HR, procurements and services. The solution helps users to achieve operational excellence by scheduling, planning and executing asset maintenance activities. In addition, it also enables businesses to simplify accounting and financial processes in a seamless manner, improving managerial tasks related to treasury and similar financial risk management processes. SAP ERP helps businesses in their manufacturing department, to streamline complex assembly processes, improve production planning and engineering-related tasks. Moreover, team members can also rely on the same to improve project control and development, streamline product lifecycle management and monitor enterprise projects effectively. SAP ERP helps to maximise sales by helping users manage orders and contracts besides offering adequate support to the sales force and sales managers in real-time. It can also be relied upon to deliver exceptional, reliable and personalised service with holistic analytics and integrated service management tasks. Read more
Pricing Options
  • Free Trial Available
  • Starts at $65.0.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    81%
  • Momentum
    65%
  • Popularity
    70%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    82%
  • Momentum
    64%
  • Popularity
    77%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    62%
  • Popularity
    63%
SaaSworthy Awards # 15 Fastest Growing # 3 Most Worthy # 9 Fastest Growing # 9 Most Searched

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
3.6/5 1,387 user ratings
4.6/5 126 user ratings
4.1/5 1,102 user ratings
Rating Distribution
  • Excellent

    22.1%
  • Very Good

    40.2%
  • Average

    22.1%
  • Poor

    8%
  • Terrible

    7.6%
  • Excellent

    66.7%
  • Very Good

    27%
  • Average

    4%
  • Poor

    2.4%
  • Terrible

    0%
  • Excellent

    31.7%
  • Very Good

    52.5%
  • Average

    14.5%
  • Poor

    0.6%
  • Terrible

    0.6%
User Sentiments

    Customization Options, Extensive Integrations with Microsoft Products, Comprehensive Sales Management Features, Robust Reporting Capabilities

    Complex User Interface, Occasional Performance Issues, Limited Third-Party Integrations, Steep Learning Curve

    Open Source, Ease of Use, Customization, Strong Community Support

    Missing Features, Inadequate Documentation, Mobile App Bugs, Occasional Software Bugs

    Comprehensive Functionality, Extensive Integrations, Robust Reporting & Analytics, Business Process Automation

    Complex Implementation, Outdated User Interface, Steep Learning Curve, High Implementation & Maintenance Costs

Review Summary

Overall, Microsoft Dynamics 365 is a highly-regarded CRM platform praised for its ease of use, customization capabilities, and integration options. Users particularly value its user-friendly interface, seamless integration with other Microsoft products, and the ability to tailor the system to specific business needs. However, some reviewers have expressed concerns regarding the complexity of certain features and occasional performance issues. Additionally, the cost may be a deterrent for some organizations.

ERPNext, a comprehensive business management solution, has garnered positive feedback from users across various platforms. Praised for its user-friendly interface and extensive features, it streamlines business processes and improves efficiency. However, some users have expressed concerns regarding occasional glitches and a learning curve for new users. Overall, ERPNext is a reliable and customizable platform that accommodates the diverse needs of growing businesses.

Overall, users praise SAP ERP for its comprehensive functionality, scalability, and ability to integrate with other systems. However, it is often criticized for being complex and expensive, with a steep learning curve. Users also complain about poor customer support and a lack of flexibility. Capterra reviewers rate the product 4 out of 5 stars, while G2 users give it a 4.2 out of 5 rating. TrustRadius users are less enthusiastic, with a 3.9 out of 5 rating.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $65.0.
  • Free Trial Available
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Dynamics 365 Sales Professional $65.00 $65.00 per user / month

Dynamics 365 Sales Enterprise $95.00 $95.00 per user / month

Dynamics 365 Sales Premium $135.00 $135.00 per user / month

Microsoft Relationship Sales $162.00 $162.00 per user / month

Small Business Others

Enterprise Others

SAP ERP Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Redmond, Washington Located in: Mumbai, India Founded in: 2008

Not available

Contact Details

Not available

https://dynamics.microsoft.com/en-us/sales/overview/

+91 22-4897-0555

https://erpnext.com/

Not available

https://www.sap.com/products/enterprise-management-erp.html

Social Media Handles

Not available

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