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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. Read more | LiveHelpNow is an appropriate customer service management software that helps companies provide adequate support to individual customers through chat, SMS, support ticket and FAQs. The software enables seamless communications between brands and their end-users across multiple mediums as per choice. Moreover, with LiveHelpNow, users can even get the received emails converted into support tickets on the go. It opens additional ways of communication through favourite social media channels, without much of a hassle. LiveHelpNow is an ideal software for call centres. It allows teams to create and manage unlimited workflows, chat portals and related content unique to different brands and individual products. Further, AI-based chatbots made available within the same are capable of handling frequently asked questions besides providing adequate solutions to common issues in real-time. LiveHelpNow also supports targeted engagements, facilitating seamless interaction between online visitors and the agent, leaving a strong impact on the minds of the former. Users can also create and launch pre-chat and post-chat surveys to gain a clear understanding of present business proceedings. Read more |
Pricing Options |
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SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 13 Highly Rated # 15 Fastest Growing |
Total Features |
2 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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Excellent customer service, Ease of use, Extensive integrations, Helpful analytics and reporting Outdated user interface, Occasional technical issues, Mobile app limitations, Limited ticket form options |
Review Summary |
Not Available
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Users praise LiveHelpNow for its ease of use, comprehensive features, and excellent customer support. They appreciate the intuitive interface, customizable chatbots, and robust reporting capabilities. The ticketing system and knowledge base integration are also highly regarded. However, some users have experienced occasional technical issues and limited customization options. Additionally, a few reviewers have expressed concerns about the pricing structure and the lack of certain advanced features. Overall, LiveHelpNow is a popular choice for businesses seeking a reliable and user-friendly live chat and help desk solution. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Grow $29.00 $29.00 per month Standard $49.00 $49.00 per month Premium $99.00 $99.00 per month Enterprise Custom |
Chat and SMS $21.00 $21.00 per month FAQ / Self-Service $21.00 $21.00 per month Support Ticket $21.00 $21.00 per month Call Management $9.00 $9.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 3 More
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Company Details | Located in: Nairobi, Kenya | Located in: Willow Grove, Pennsylvania |
Contact Details |
Not available https://talklift.com/ |
+1 877-548-3001 https://www.livehelpnow.net/ |
Social Media Handles |
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