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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Lattice is a cloud-based performance management solution that incorporates employee management with consistent performance management into a people management forum that offers top solutions to structure engaging and high-performing teams. They authorize the HR team to conclude more strategic data-driven decisions and create winning cultures. For an organization that desires a modern management solution, then lattice is the best option. It has useful features that enable users to configure tasks for individual employees and keep track of those tasks until they are completed. Moreover, through their productivity graphs, the team can view all tasks in progress. A lattice is an excellent software for HR professionals across various organizations. Enterprise-level and business corporations can customize this solution according to their requirements. It comprises functionalities like performance review and goal management that can be accessed remotely through any mobile device. Lattice is a highly recommended software through which users can keep their goals on track and keep upgrading their goals for the future. The lattice software offers seamless integration for the users with the pricing per user per month feature. Read more | Culture Amp is a leading people & culture management solution that helps organizations take necessary actions to enhance their employee engagement, performance, and retention rates. The platform with its game-changing insights, lets businesses uncover significant relationships between engagement and performance. Employers can depend on strong machine learning algorithms to predict unwanted attrition. Moreover, by leveraging metrics like continuous feedback, skill-development programs, and performance evaluation, team managers get to build a sustainable performance management system within their organization. Culture Amp also helps enterprises keep their people working and aligned towards a shared vision. The platform with its impressive set of tools enables managers to take data-driven actions for required transformations in their business’ culture. They can easily combine performance and engagement data to inject culture-defining moments in their employees’ lifecycle, such as promotions, onboarding & exits, along with re-organizations. Moreover, owners can measure how inclusive their organization is with Culture Amp’s research-backed survey templates. Read more | Officevibe is an intuitive employee engagement monitoring solution that fosters accurate engagements between teams by cultivating their trust levels. The platform comes loaded with a vast array of features that is capable of capturing employee-specific feedback, improving cohesiveness between teams in an efficient manner. Officevibe offers a variety of pulse surveys that help companies measure and track engagement levels across every team. Businesses can deliver weekly 2 minute surveys for employees to get them done. Also, these survey algorithms are thoroughly planned to drive employee engagement rates in an efficient manner. Further, Officevibe offers a safe space for all employees to provide honest feedback in an anonymous way. Users can also depend on the same to convert feedbacks into chats and receive detailed employee reports created with aggregate survey results data. This way they get access to a clear overview of areas that require immediate modifications. Moreover, detailed reports help team leaders spot trends easily and plan two-way communications seamlessly. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
User Friendly Interface, Seamless Slack Integration, Effective Performance Review System, Efficient Goal Setting & Tracking System Limited Mobile App Functionality, Confusing Goal Setting Navigation, Lack of Robust Goal Customization, Inconsistent Calendar Sync |
User-friendly interface, Easy goal setting and tracking, Effective feedback system, Comprehensive performance management Lack of customization options, Confusing navigation, Excessive email notifications, Limited mobile app functionality |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Lattice is praised for its user-friendly interface, customizable features, and ability to streamline performance management processes. Reviewers highlight the platform's effectiveness in setting goals, tracking progress, and providing feedback. Lattice is also noted for its robust reporting capabilities, which enable businesses to gain valuable insights into employee performance. Additionally, the software's mobile app and integration options with other HR tools are seen as strengths. However, some users express concerns regarding pricing and occasional technical glitches. Overall, Lattice is considered a valuable tool for businesses seeking to improve performance management and employee engagement. |
Culture Amp is a highly recommended employee engagement platform, praised for its user-friendly interface, extensive features, and insightful analytics. Reviewers highlight its effectiveness in improving employee engagement, gathering feedback, and fostering a positive workplace culture. They appreciate the platform's customization options, allowing tailored surveys and questions to suit specific organizational needs. Additionally, Culture Amp's robust reporting capabilities provide valuable insights for data-driven decision-making. However, some users mention occasional technical glitches and a learning curve for new users. Overall, Culture Amp is a well-received platform that helps organizations understand and improve their employee engagement effectively. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
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Pricing Plans
Monthly Plans
Annual Plans
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Performance $9.00 $9.00 per user / month Performance and Engagement $12.00 $12.00 per user / month Enterprise Custom |
Self-Starter Custom Standard Custom Enterprise Custom |
Manager Essentials Free Premium $3.33 $4.00 per user / month |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: San Francisco, CA - 94111 | Located in: Richmond, Australia Founded in: 2010 | Located in: Montreal, Canada Founded in: 2013 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
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+61 3 5001 6708 |
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+1 415-418-7506 |
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