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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Knowlarity logo
Call Center Software

4.2 5 user ratings

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New SaaS Software

4.4 27 user ratings

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Overview

Description Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined & personalized engagement. Improve your marketing campaigns, sales support, CSATs, nurture quality leads while driving more ROI by reducing your churn with a seamless customer journey. Make your smartphone a mini contact center by saving extra expenses and be available to your customers after business hours while working remotely. Create a digital workforce for the future to sustain in the long run while. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience. Read more MyOperator provides a modern cloud-based call management solution for businesses to handle their customer calls effectively and ensure top-notch calling experience to their customers. The primary feature of our solution is a virtual phone number for your business, that could be toll-free or a non-tollfree number. You can add multiple phone numbers at the backend of your given centralized number and calls will be routed to your agent's mobile phones directly. The IVR in place will greet your callers with a pre-defined voice greeting and fill further route the calls as per the call routing option best suited for your customers. All the on-call conversations will be automatically tracked, recorded and reported to enable your business supervisors to keep an effective tab on the team performance. Other advanced and exclusive features our cloud solution includes live call transfer, live call info, real-time updated dashboard, accessible from anywhere, anytime. We assure 99.9% uptime of your business calls, provide strong backend support, have 15+ data centres in place to minimize any chances of call drops. Most importantly, our dedicated customer support team will be there for your assistance 24*7. Read more
Pricing Options
  • Free Trial Available
  • Knowlarity Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    83%
  • Momentum
    61%
  • Popularity
    87%
SaaSworthy Awards # 6 Fastest Growing # 5 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 5 user ratings
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    55.6%
  • Very Good

    25.9%
  • Average

    7.4%
  • Poor

    7.4%
  • Terrible

    3.7%
  • Excellent

    70.7%
  • Very Good

    17%
  • Average

    2.7%
  • Poor

    0%
  • Terrible

    9.5%
Review Summary
Not Available

Users often praise MyOperator's user-friendly interface and ease of use, highlighting its intuitive design and straightforward navigation. Many appreciate the platform's comprehensive features, such as call tracking, lead management, and analytics, which help streamline their business operations. Additionally, reviewers commend MyOperator's reliable customer support, noting the team's responsiveness, helpfulness, and willingness to go the extra mile. However, some users have reported occasional technical issues and suggest improvements in the platform's reporting capabilities. Overall, MyOperator users express satisfaction with its user-friendly design, feature-richness, and supportive customer service.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Knowlarity Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0.
Pricing Plans
Monthly Plans Annual Plans

Knowlarity Custom

Local number (Office IVR System) $10.00 $10.00 per month

Tollfree number (Office IVR System) $10.00 $10.00 per month

Desk plan (Cloud Call center) $45.00 $45.00 per month

Prime plan (Cloud Call center) $200.00 $200.00 per month

 
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Vendor information

Company Details Located in: Haryana, India Founded in: 2009 Located in: Newark Delaware Founded in: 2010
Contact Details

Not available

https://www.knowlarity.com/

+1 866 696 7462

https://myoperator.co/

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