Dialaxy |
| Description | JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. Read more | Ozonetel CloudAgent is a call centre monitoring software designed for performing the most critical challenges relevant to the place. This includes managing high call volumes, slashing costs and accelerating responsiveness. It is mainly aimed at boosting sales and customer service agent performance while providing full control and visibility to managers. There are several products by Ozonetel CloudAgent out of which the most innovative and sought-after solutions include a modern IVR for a proactive experience of inbound calling, CRM integrations with software like Salesforce and Hubspot and leading industry features like advanced sentiment analysis, ACD and smart routing. AI-bots look after L1 queries while the sticky agents feature autoroutes pre-existing customers to the same agents to retain their loyalty. The AI-bots also enable rapid wrapping up of calls and chats. The software offers multiple methods for routing calls which in turn ensures that every query is answered and handled by an expert in the respective field. Customer journeys are auto tracked uniformly within the client’s CRM to facilitate a unified view of each of them. Thus, with Ozonetel CloudAgent, call centres get to focus on the real work of receiving and solving queries without worrying about other issues. Read more |
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Standard $20.00 $25.00 per user / month Premium $40.00 $50.00 per user / month Enterprise Custom |
Ozonetel CloudAgent Custom |
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View Detailed Pricing
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RingCentral Contact Center
4.1 Based on 281 Ratings 
CloudCall
3.8 Based on 46 Ratings 
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Call Center Studio
4.7 Based on 63 Ratings
Aircall
4.4 Based on 1209 Ratings
RingCentral Contact Center
4.1 Based on 281 Ratings 
Vonage Contact Center
4.3 Based on 55 Ratings |
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| Company Details | Located in: Newark, Delaware | Located in: Wilmington, Delaware Founded in: 2007 |
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Not available https://justcall.io/ |
+1 559-888-7084 https://ozonetel.com/in/cloudagent-call-center-solution/ |
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