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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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| Description | Jobber is a smart and effective business management tool that helps businesses organize all operations. Be it taking client appointments, staff task allocation, raising invoices to customers or collecting payments - Jobber is designed to capture the overall business lifecycle effectively. Jobber has been created, keeping in mind the needs of small home service providers who seek end-to-end operations under one platform. Jobber gives business an ease of accessibility with all tasks accessible remotely. The inbuilt CRM of this tool manages all tasks concerning clients at core, such as scheduling appointments, raising invoices, and sending communications and reminders for appointments or payments. Its standard and customizable screens help manage customers effectively, leaving a good impression. This tool's analytics system consists of more than 20 standard report templates that help businesses monitor and track their performance. Jobbers can be installed and used for across industries like Cleaning, Plumbing, Laundry, Salon, Landscaping, Pest control, and many more. Read more | ServiceMax by PTC is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance. Read more | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Most Worthy # 2 Fastest Growing | # 5 Fastest Growing # 6 Most Popular |
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| Total Features |
13 Features
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13 Features
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13 Features
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10 Features
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| Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| User Rating |
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| User Sentiments |
User Friendly Interface, Excellent Customer Support, Automated Features, Efficient Scheduling System Mobile App Functionality, Limited Reporting Features, Occasional System Glitches, Lack of Bulk Invoicing |
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Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost |
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| Review Summary |
Jobber's user reviews highlight its user-friendly interface, mobile app, and efficient scheduling features. Many users appreciate its ease of use, even for those new to field service management software. The mobile app is praised for its convenience and functionality, allowing users to manage their business on the go. Jobber's scheduling capabilities are also well-received, with users commending its flexibility and ability to streamline their workflow. However, some users have expressed concerns about the software's reporting capabilities and the occasional occurrence of glitches and bugs. Additionally, a few users have mentioned that the pricing may not be suitable for smaller businesses. |
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Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Core (For Individuals) $25.00 $30.00 per user / month Connect (For Individuals) $75.00 $90.00 per user / month Grow (For Individuals) $126.00 $150.00 per user / month Connect (For Teams) $109.00 $127.00 per month Grow (For Teams) $210.00 $262.00 per month Plus (For Teams) $378.00 $450.00 per month Custom Custom |
ServiceMax Custom |
Starter Suite $25.00 $25.00 per user / month Pro Suite $100.00 $100.00 per user / month Enterprise $165.00 $165.00 per user / month Unlimited $330.00 $330.00 per user / month Agentforce 1 Service $550.00 $550.00 per user / month |
SAP Field Service Management Custom |
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| Company Details | Located in: Alberta, Canada - T5J 3N9 Founded in: 2011 | Located in: Pleasanton, California | Located in: San Francisco, California | Located in: Walldorf, Germany |
| Contact Details |
+1 888-721-1115 |
+1 800 756 4960 |
1-800-664-9073 https://www.salesforce.com/service/field-service-management/ |
Not available https://www.sap.com/products/field-service-management.html?btp=b9aa86f0-b3bc-4ce1-aaca-adc65f1b1643 |
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