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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Cliq logo
Collaboration Software

4.6 51 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
Collaboration Software

4.7 60 user ratings

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Overview

Description Zoho Cliq collaboration software offers maximum possible communication opportunities among the team members. This software enables you to do contact management, document management, task management etc. With this collaboration tool, users can hold audio and video conferences as and when they like. With unrestricted chat/messaging facility, important information can be exchanged among the colleagues and with the clients. Users will benefit from doing calendar management as then scope to miss deadlines will lessen. Zoho Cliq supports easy file sharing as well. With the advanced search feature, any document, file, message can be found timely. Read more Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $1.0. Offers Free-forever plan.
  • Free Trial Available
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    86%
  • Momentum
    66%
  • Popularity
    79%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    81%
SaaSworthy Awards # 7 Fastest Growing # 10 Most Popular
Not Available

Features

Total Features
11 Features
7 Features
Common Features for All
    Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
    Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
    Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Cooperative Writing Allows multiple people work on creating or editing a document
    Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
    Document Management Ability to store and manage various information and documents in electronic format.
    Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 8 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 51 user ratings
    4.7/5 60 user ratings
    Ratings Distribution
    • Excellent

      64.6%
    • Very Good

      28.9%
    • Average

      5.6%
    • Poor

      0.6%
    • Terrible

      0.3%
    • Excellent

      76.6%
    • Very Good

      19.8%
    • Average

      1.8%
    • Poor

      0.9%
    • Terrible

      1%
    Review Summary

    Zoho Cliq receives mixed reviews from users. Common positive feedback includes its user-friendly interface, ease of use, and robust features such as file sharing, video conferencing, and task management. Many users also appreciate the integration with other Zoho products. However, some reviewers criticize the platform for occasional glitches, limited customization options, and a lack of advanced features found in competing products. Additionally, some users have reported issues with customer support and reliability.

    Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $1.0. Offers Free-forever plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Unlimited $1.00 $1.00 per user / month

    Lite Others

    Pro Others

    Enterprise Others

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots CRM integration
    + 7 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Pleasanton, California Located in: San Jose, California Founded in: 2011
    Contact Details

    +1 888-900-9646

    https://www.zoho.com/cliq/

    Not available

    https://hiverhq.com/

    Social Media Handles

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