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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartchat logo
Start Free Trial

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatFlow247 logo
Live Chat Software

5 1 user ratings

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Sponsored

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot Service Hub logo

HubSpot Service Hub

Help Desk Software

4.6 2,369 user ratings

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Sponsored

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickUp logo

ClickUp

Project Management Software

4.7 4,624 user ratings

Free Forever ➔

Overview

Description Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software. Read more ChatFlow247 software is a platform used to convert more visitors for business. The software offers tools to deliver leads directly to your email and close more deals effectively. The conversational marketing used to respond and interact with your customers to optimize better experiences. It integrates with your CRM and Help Desk like Salesforce, Jira Core, and more. Marketers, Small and Medium companies make use of the software. Read more HubSpot's Service Hub is a comprehensive, cloud-based Help Desk solution designed to revolutionize customer service. With an array of robust tools, it empowers businesses to deliver unparalleled and efficient customer experiences at any scale. The platform is intuitive and integrates seamlessly with the company's operations, facilitating a self-service approach that customers appreciate. By implementing Service Hub, not only to streamline the support processes, but also cultivate a community of satisfied advocates, eager to spread the word about the exceptional service. This turnkey solution is the linchpin for building lasting customer relationships and fostering business growth through positive engagement. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    64%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    74%
  • Momentum
    61%
  • Popularity
    68%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    71%
  • Popularity
    68%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    69%
  • Popularity
    95%
SaaSworthy Awards
Not Available
Not Available
# 9 Fastest Growing # 20 Highly Rated # 2 Highly Rated # 5 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
5/5 1 user ratings
4.6/5 2,369 user ratings
4.7/5 4,624 user ratings
Rating Distribution
Not Available
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    62.3%
  • Very Good

    32.5%
  • Average

    3.7%
  • Poor

    1.1%
  • Terrible

    0.5%
  • Excellent

    75.9%
  • Very Good

    20%
  • Average

    2.3%
  • Poor

    0.4%
  • Terrible

    1.4%
User Sentiments
    Not Available
    Not Available

    User Friendly Interface, Extensive Integrations, Robust Knowledge Base, Workflow Automation

    Limited Knowledge Base Customization, Inconsistent Notifications, Ticket Management Limitations, Customer Portal Limitations

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

Review Summary
Not Available
Not Available

Users praise HubSpot Service Hub for its comprehensive features and user-friendly interface. They appreciate the ease of use, customization options, and integration with other HubSpot products. The software's ability to streamline customer service processes, automate tasks, and provide valuable insights is also highlighted. However, some users express concerns about the occasional glitches, limited reporting capabilities, and the need for a dedicated implementation team for complex setups. Overall, HubSpot Service Hub is a popular choice for businesses seeking an all-in-one customer service solution.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Not Available
  • Starts at $99.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Startup $49.00 $49.00 per month

Business $199.00 $199.00 per month

Free Free

Basic $99.00 $99.00 per month

Pro $199.00 $199.00 per month

Premium $299.00 $299.00 per month

Free Free

Starter $15.00 $20.00 per user / month

Professional $90.00 $100.00 per user / month

Enterprise $130.00 $130.00 per user / month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

Screenshots Smartchat screenshot
+ 2 More
Not Available
+ 2 More
Project Management
+ 4 More
Videos Video Thumbnail Not Available Video Thumbnail Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Irvine, California Located in: Lewes, Delaware Located in: Cambridge, Massachusetts - 02141 Founded in: 2006 Located in: San Diego, CA Founded in: 2016
Contact Details

+1 657-276-4825

https://www.getsmartchat.com/

+1 (302) 648 5550

https://chatflow247.com/

+1 888-482-7768

https://www.hubspot.com/products/service

Not available

https://clickup.com/

Social Media Handles

Not available

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