HappyFox Chat vs IVCbox Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HappyFox Chat

Live Chat Software

4.6 121 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

IVCbox

Live Chat Software

5 7 user ratings

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Overview

Description	HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc. Read more	IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. Read more
Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Available Starts at $25.0. Offers Free-forever plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 83% Momentum 62% Popularity 80%	81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 60% Momentum 60% Popularity 60%
SaaSworthy Awards	# 20 Highly Rated	Not Available

Features

Total Features	7 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 121 user ratings	5/5 7 user ratings
Ratings Distribution	Excellent 68.4% Very Good 27.2% Average 1.5% Poor 0.7% Terrible 2.2%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
Review Summary	Overall, customer reviews indicate high satisfaction with HappyFox Chat's ease of use, functionality, and effectiveness in improving customer support. Many users praise its user-friendly interface, customizable features, and real-time analytics for efficient team collaboration and tracking performance. Additionally, reviewers appreciate the prompt and helpful customer support provided by the HappyFox team.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $29.0.	Free Trial Available Starts at $25.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Starter $29.00 $29.00 per month Growth $49.00 $49.00 per month Scale $149.00 $149.00 per user / month Scale Plus $299.00 $299.00 per month	Basic Free Pro $25.00 $25.00 per month Team $39.00 $39.00 per month
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Alternatives

	LiveChat 4.6 Based on 2594 Ratings HappyFox Chat Vs LiveChat ChatFlow247 5 Based on 1 Ratings HappyFox Chat Vs ChatFlow247 Smartchat HappyFox Chat Vs Smartchat Freshchat 4.5 Based on 826 Ratings HappyFox Chat Vs Freshchat LiveEngage 3.9 Based on 435 Ratings HappyFox Chat Vs LiveEngage	ChatAndBot LiveChat 4.6 Based on 2594 Ratings IVCbox Vs LiveChat Let's Connect IVCbox Vs Let's Connect Provide Support 4.6 Based on 126 Ratings IVCbox Vs Provide Support ChatBot 4.6 Based on 57 Ratings
	View All HappyFox Chat Alternatives	View All IVCbox Alternatives