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Help Scout

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eStreamDesk logo
Help Desk Software

4.1 8 user ratings

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Overview

Description Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more eStreamDesk is a flexible platform enabling the helpdesk team to quickly and deftly manage tons of requests from various services. eStreamDesk is like email on steroids. All incoming e-mails are automatically converted to tickets and assigned according to the rules you define. eStreamDesk integrates directly with Twitter. Each and every tweet becomes a support ticket. Another quick and easy way to communicate with your raving fans. Save time on answering the same questions over and over again. Create a highly targeted, information-rich knowledge base. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $29.0. Offers Free-forever plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    67%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.1/5 8 user ratings
Rating Distribution
Not Available
  • Excellent

    25%
  • Very Good

    62.5%
  • Average

    12.5%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $29.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $19.00 $19.00 per month

Standard $59.00 $59.00 per month

Elite $149.00 $149.00 per month

FREELANCER Free

SMALL BUSINESS $29.00 $29.00 per month

PROFESSIONAL $75.00 $75.00 per month

ENTERPRISE $212.00 $212.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Support Hub screenshot Not Available
Videos Not Available Video Thumbnail

Vendor information

Company Details

Not available

Not available

Contact Details

Not available

https://support-hub.io/

Not available

https://www.g2.com/products/estreamdesk/reviews

Social Media Handles

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