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Inmoment

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WordStat logo
Text Mining Software

5 3 user ratings

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cx Moments logo
Text Mining Software

4.7 4 user ratings

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Overview

Description It is a text and content analytics tool that helps you to make timely business decisions. It can process up to 20 million words per minute to identify the user-defined concepts instantly. Moreover, it can be easily integrated with text mining and visualization tools in order to extract themes, to identify patterns and more. It has easy import-export feature, using which it imports databases and documents as well as, it exports text analysis results in HTML, XML and PDF file formats.In addition, it has qualitative coding tool which provides in-depth analysis for your search. It can be mainly used for fraud detection, content extraction and document classification. Read more Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more
Pricing Options
  • Free Trial Available
  • Starts at $1518.0.
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    82%

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    71%

Features

Total Features
8 Features
3 Features
Common Features for All
    Audience Analysis Allows to monitor customer feedbacks in real-time
    Document Classification Classifies structured and unstructured document based on analysis
    Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
    Import-Export Option Allows import/export of data as PDF,PNG,HTML files
    Multi-language Support Available in multiple languages to support global customers
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Segmentation Groups and segregates audiences based on defined criteria
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 5 More - Show Less
    • Audience Analysis Allows to monitor customer feedbacks in real-time
      Document Classification Classifies structured and unstructured document based on analysis
      Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations
      Import-Export Option Allows import/export of data as PDF,PNG,HTML files
      Multi-language Support Available in multiple languages to support global customers
      Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
      Segmentation Groups and segregates audiences based on defined criteria
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Installed - Windows
    • SaaS/Web/Cloud
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    5/5 3 user ratings
    4.7/5 4 user ratings
    Ratings Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      72.7%
    • Very Good

      27.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $1518.0.
    • Free Trial Available
    • Starts at $299.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Commercial Annual Lease $1,518.00 $1,518.00 per year

    Commercial Purchase $3,795.00 $3,795.00

    Starter Plan $299.00 $299.00 per year

    Enterprise Plan $599.00 $599.00 per year

    Corporate Plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots
    + 16 More
    Not Available
    Videos Not Available Video Thumbnail

    Vendor information

    Company Details Located in: Canada Located in: Dublin, Ireland
    Contact Details

    (514) 899 1672

    https://provalisresearch.com/products/content-analysis-software/

    Not available

    https://www.cxmoments.com/

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