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Inmoment

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cx Moments logo
Text Mining Software

4.7 4 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more teX-ai software is an AI-based Text Analytics tool to gain insights into text. The software offers Text Extraction, Summarization & Classification. Recognise documents and images with structured text and numbers and can export them to CSV, JSON, write it to your database & many more formats. Organize documents by multi-ML classifier engine. Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • teX-ai Offers Custom plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    77%
  • Momentum
    69%
  • Popularity
    71%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    74%

Features

Total Features
3 Features
7 Features
Common Features for All
    Built-in Library Gives instant access to past customer conversations that is stored in library
    Competitive Analysis Monitors activities of competitive products and services
    Document Classification Classifies structured and unstructured document based on analysis
    Import-Export Option Allows import/export of data as PDF,PNG,HTML files
    Multi-language Support Available in multiple languages to support global customers
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Built-in Library Gives instant access to past customer conversations that is stored in library
    Competitive Analysis Monitors activities of competitive products and services
    Document Classification Classifies structured and unstructured document based on analysis
    Import-Export Option Allows import/export of data as PDF,PNG,HTML files
    Multi-language Support Available in multiple languages to support global customers
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.7/5 4 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      72.7%
    • Very Good

      27.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $299.0. Offers Custom plan.
    • Free Trial Not Available
    • teX-ai Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Plan $299.00 $299.00 per year

    Enterprise Plan $599.00 $599.00 per year

    Corporate Plan Custom

    teX-ai Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available teX.ai : screenshot
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Dublin, Ireland Located in: Cupertino, CA
    Contact Details

    Not available

    https://www.cxmoments.com/

    +1 (888) 207 5969

    https://www.tex-ai.com/

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