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| Description | StringeeX is an omnichannel contact center that offers a smart call solution, which helps businesses to understand their customers better and improve sales. With StringeeX, users can automatically sell better by distributing calls to each agent, controlling the call quality, improving work efficiency and looking into call effectiveness. One can optimize the investment costs by zero infrastructure investment and operational costs. Besides this, one can easily improve the quality of PBX and hotline sales service with ease. Users can download every call recording, get real-time reports and statistics of the same too. In addition to that, this software renders smart customer engagement at all times, and one can call them just at a click from the web. Some of the primary features include voice call, live chat, email, ticket management, Facebook fan page management, reports/statistics, customer contact management, etc. With this CRM platform, a call center business can save up to 50% of call charges, while doubling up the rates of deal closures. Read more | Convoso's cloud-based contact center software converts lead faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. This predictive dialer with superior recycle logic combined with lead management automation and omnichannel capabilities empower outbound contact centers to move more leads through the funnel faster. With the Virtual Agent, the user can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help to master the system and fast track the results. Read more |
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User-Friendly Interface, Efficient Auto Dialer, Detailed Reporting, Responsive Customer Support Occasional System Lag, Call Drops, Audio Issues, Inbound Call Handling |
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The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team. |
| Read All User Reviews | Read All User Reviews |
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BASIC CALL CENTER $10.99 $14.29 per month CALL CENTER $16.97 $22.06 per month CONTACT CENTER 1 $29.28 $38.06 per month CONTACT CENTER 2 $82.92 $107.80 per month |
Convoso Custom |
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| Company Details | Located in: Hanoi, Vietnam | Located in: Los Angeles, California |
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+(84) 2473 0000 97 https://stringeex.com/ |
+1 866-787-0157 https://www.convoso.com/ |
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