Zendesk Talk |
| Description | StringeeX is an omnichannel contact center that offers a smart call solution, which helps businesses to understand their customers better and improve sales. With StringeeX, users can automatically sell better by distributing calls to each agent, controlling the call quality, improving work efficiency and looking into call effectiveness. One can optimize the investment costs by zero infrastructure investment and operational costs. Besides this, one can easily improve the quality of PBX and hotline sales service with ease. Users can download every call recording, get real-time reports and statistics of the same too. In addition to that, this software renders smart customer engagement at all times, and one can call them just at a click from the web. Some of the primary features include voice call, live chat, email, ticket management, Facebook fan page management, reports/statistics, customer contact management, etc. With this CRM platform, a call center business can save up to 50% of call charges, while doubling up the rates of deal closures. Read more | Dialpad Contact Center is an AI-powered call center that enables real-time transcriptions, sentiment analysis, and combat cards to let your customers engage more deeply. It allows you to deploy online contact centres and agents all around the globe in just a matter of minutes. With Dialpad Contact Center, you can stay connected to your contact center no matter where you are or what device you're using. It enables customers to pick interactive voice answers by key or voice in minutes and extract customer feedback in real time. With agent help cards that appear at the right time, you can provide more customized client experiences. It helps you assign appropriate agents to customers, depending on their skill level and availability. With emotional IQ and action items, you can get the quickest, most accurate transcribing in the market. It equips managers with tools like Take-over, Barge-in, and Listen-in controls so they can inspect when necessary. Additionally, managers can get real-time feedback on how they're performing along with analytics and QA scorecards for individuals that let you keep track of agent performance. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
|
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
| User Rating |
Not Available
|
|
| Ratings Distribution |
Not Available
|
|
| Review Summary |
Not Available
|
Dialpad is praised for its user-friendly interface, ease of setup and use, and extensive features. Users appreciate its call quality, collaboration tools, integrations with other software, and mobile app. However, some reviewers have noted occasional technical issues, limited customization options, and a learning curve for new users. Overall, Dialpad is generally well-received for its user-friendly design, rich features, and effective communication capabilities. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
BASIC CALL CENTER $10.99 $14.29 per month CALL CENTER $16.97 $22.06 per month CONTACT CENTER 1 $29.28 $38.06 per month CONTACT CENTER 2 $82.92 $107.80 per month |
Pro $75.00 $75.00 per user / month Enterprise Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
Call Center Studio
4.7 Based on 63 Ratings 
RingCentral Contact Center
4.1 Based on 281 Ratings 
Vonage Contact Center
4.3 Based on 55 Ratings 
Aircall
4.4 Based on 1209 Ratings |
VoiceIQ
5 Based on 1 Ratings
Call Center Studio
4.7 Based on 63 Ratings 
ice Contact Center
3.9 Based on 10 Ratings |
|
| Screenshots |
|
Not Available |
| Videos |
+ 2 More
|
Not Available |
| Company Details | Located in: Hanoi, Vietnam |
Not available |
| Contact Details |
+(84) 2473 0000 97 https://stringeex.com/ |
Not available https://www.dialpad.com/products/inbound-call-center/ |
| Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
