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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. Read more Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    70%
  • Momentum
    66%
  • Popularity
    67%

Features

Total Features
4 Features
0 Features
Common Features for All
    Built-in Templates It has bundle of predefined templates that can be used for creating a design
    Mobile Access Allows accessing the software and product/service related information from a mobile device
    Search and Navigation Tools Comprehensive site-wide search, intuitive tagging, and rich metadata.
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 1 More - Show Less
    • Built-in Templates It has bundle of predefined templates that can be used for creating a design
      Mobile Access Allows accessing the software and product/service related information from a mobile device
      Search and Navigation Tools Comprehensive site-wide search, intuitive tagging, and rich metadata.
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Sentiments

      Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base

      Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options

      Easy to Use Interface, Excellent Customer Support, Extensive Customization Options, Robust Search Functionality

      Occasional Bugs and Glitches, Limited Integrations With Other Platforms, Slow Loading Times, Limited WYSIWYG Editor Functionality

    Review Summary

    Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive.

    Document360 garners positive feedback from users for its user-friendly interface, automation capabilities, and comprehensive document management features. Reviewers appreciate its intuitive design, which makes it easy to organize, store, and retrieve documents. The OCR feature is particularly praised for its accuracy in extracting data from various file formats. Additionally, users find the integration options and collaboration tools helpful in streamlining workflows and facilitating teamwork. However, some reviewers have expressed concerns regarding occasional glitches and a need for more customization options. Overall, Document360 seems to be a well-received document management solution that offers a range of features to enhance document handling and collaboration.

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $8.33. Offers Free-forever plan.
    • Free Trial Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Standard $8.33 $10.00 per user / month

    Premium $10.00 $10.00 per user / month

    Server $10.00 $10.00

    Professional Custom

    Business Custom

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Integrating with Confluence
    + 4 More
    Documentation
    + 3 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Mountain View, California Located in: London, England Founded in: 2017
    Contact Details

    +1 415 701 1110

    https://www.atlassian.com/software/confluence

    +1 855 867 8251

    https://document360.com/

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