Home/Enterprise Wiki Software/Document360 vs GitBookUpdated on: April 20, 2024

Compare Document360 vs GitBook

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Overview

Summary

Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. ..show more

GitBook is an enterprise wiki software that enables you to create attractive documents for your users and to consolidate your team's information for enhanced collaboration. It offers a sophisticated editor to work on your documents without the need of any technical or design skills. GitBook is a versatile tool for sharing and collaborating for all types of information. With GitBook, you can publish your documents anywhere in seconds because they are fully designed and drafted by you. You can sync your markdown files and convert them to beautiful documents in a matter of seconds. For greater productivity, you can consolidate your knowledge and interact with your team in a single, well-organized workplace and ensure that everyone is on the same page. The platform provides a knowledge-sharing environment for your team to create great-looking documentation for your users with it. It also offers insights for your users that's perfect for them, and can easily integrate with your API. It is available free of cost and can synchronise great-looking documentation with your GitHub project easily and effectively for enhanced collaboration. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

London, England / +1 855 867 8251

Lyon, France

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • 5 Team Accounts
  • Knowledge Base Version
  • Public Knowledge Base
  • 50 Articles
  • Drive (1GB storage)
  • Document360 Domain
  • Custom Branding
  • Home Page Builder
  • Article Templates
  • Cookie Consent
  • Tag Management
Startup
$119 /Month
  • $ 99 per project, per month billed yearly, $ 119 per project, per month billed monthly

Features

  • 5 Team Accounts
  • Knowledge Base Version
  • Public Knowledge Base
  • Unlimited Articles
  • Drive (50GB storage)
  • Custom Domain with SSL
  • Custom Branding
  • Home Page Builder
  • Article Templates
  • Cookie Consent
  • Tag Management
  • SEO Description Generator (add-ons)
Business
$299 /Month
  • $ 249 per project, per month billed yearly, $ 299 per project, per month billed monthly

Features

  • 20 Team Accounts
  • 2 Knowledge Base Versions
  • Everything in startup plan, plus
  • Public or Private Knowledge Base
  • Unlimited Reader Accounts
  • Analytics
  • Export to PDF
  • Knowledge Base Assistant
  • Custom CSS and JavaScript
  • Snippets and Variables
  • Review Reminders
  • URL Redirection
  • API Access
  • Backup and Restore (only auto)
  • Notifications
  • Smart Bars
  • Integrations and Extensions
  • Import from Word
  • Recycle Bin
  • Home Page Builder Themes
  • Custom Pages
  • Advanced Search
  • Glossary
  • Feedback Manager
  • Health Check Metrics
  • Find and Replace
Enterprise
$599 /Month
  • $ 499 per project, per month billed yearly, $ 599 per project, per month billed monthly

Features

  • 20 Team Accounts
  • 2 Knowledge Base Versions
  • Everything in Business plan, plus
  • Public and Private Knowledge Base
  • Security Groups and Roles
  • Enterprise SSO, SAML, JWT
  • IP Restriction
  • Audit Logging
  • Localization
  • Workflow
  • Ticket Deflector
  • Custom Email Domain
  • Link Analyser
  • Backup and Restore (auto & manual)
  • Search Attachments (add-ons)
View Price Page
Community
Free

Features

  • Unlimited Public Spaces
  • Unlimited Private Spaces
  • Advanced Editing Capabilities
  • Publish And Customise Your Docs
  • Custom Domains
Team
$8 /User/Month

Features

  • Starting At 5 Users
  • Everything In Community
  • Unlimited Private Spaces
  • Advanced Collaboration
  • Branding Options
  • Our Most Popular Plan
Business
$15 /User/Month

Features

  • Starting At 20 Users
  • Everything In Team
  • Advanced Branding
  • SAML SSO
  • PDF Export
  • Priority Support
Enterprise
Custom

Features

  • Starting At 40 Users
  • Everything In Business
  • Visitor Authentication
  • Customer Success Manager
  • Volume Pricing Discount
  • Custom Contract And Invoicing
View Price Page

SCREENSHOTS

Document360 Screenshots
View 2 screenshot(s)
GitBook Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • GitHub
  • Confluence
  • Zendesk Support
    NA

ALTERNATIVES

Top alternatives to Document360

ClickHelp
ClickHelp
Microsoft SharePoint
Microsoft SharePoint
Helpjuice
Helpjuice
Zendesk Talk
Zendesk Talk
Confluence
Confluence

Top alternatives to GitBook

ReadMe
ReadMe
Obsidian
Obsidian
GitHub
GitHub
Confluence
Confluence
Notion
Notion