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Summary |
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers. It solves the issue of answering FAQs of the customers by setting up a public-facing knowledge base where the organization can create articles regarding the questions and a robust search engine as well that provides results on keyword inputs. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools. One can add images/videos to the content, share code snippets, add tables, do hyperlinking and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives, etc. ..show more |
GitBook is an enterprise wiki software that enables you to create attractive documents for your users and to consolidate your team's information for enhanced collaboration. It offers a sophisticated editor to work on your documents without the need of any technical or design skills. GitBook is a versatile tool for sharing and collaborating for all types of information. With GitBook, you can publish your documents anywhere in seconds because they are fully designed and drafted by you. You can sync your markdown files and convert them to beautiful documents in a matter of seconds. For greater productivity, you can consolidate your knowledge and interact with your team in a single, well-organized workplace and ensure that everyone is on the same page. The platform provides a knowledge-sharing environment for your team to create great-looking documentation for your users with it. It also offers insights for your users that's perfect for them, and can easily integrate with your API. It is available free of cost and can synchronise great-looking documentation with your GitHub project easily and effectively for enhanced collaboration. ..show more |
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Top alternatives to Document360
ClickHelp
Microsoft SharePoint
Helpjuice
Zendesk Talk
Confluence
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ReadMe
Obsidian
GitHub
Confluence
Notion
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