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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | CL1CK Analytics tracks user behaviour and provides AI-driven recommendations to optimise one’s website. This analytical tool removes all the guesswork from the website optimisation process with data-driven insights. CL1CK Analytics tracks over 50 user metrics. This tool benchmarks a company’s metrics against industry standards and flags underperforming metrics. Thus helping companies to unlock their online business opportunities. Furthermore, CL1CK Analytics helps users to visualise user intent & behaviour. This tool allows businesses to see what their users are doing and where they are dropping off. CL1CK Analytics’ automated summaries of session recordings make its web analytics process quick and efficient. Additionally, one can see the hottest and coldest sections of their website. CL1CK further helps users understand visitors’ reactions to their lead forms. It allows users to discover why their web visitors are abandoning their lead forms and improves conversion rates. With CL1CK, one can identify the best product combinations to maximise revenue. CL1CK uses Machine Learning to identify the most popular combination of products, maximising business revenue. Read more |
Pricing Options |
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SW Score & Breakdown |
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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6 Features
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Common Features for All |
Campaign Management
Conversion Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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Campaign Management
Conversion Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
CL1CK Analytics Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 5 More
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Not Available |
Videos | Not Available |
Company Details | Located in: San Jose, California | Located in: Hong Kong, Hong Kong |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://www.cl1ck.biz/ |
Social Media Handles |
Not available |
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