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| Description | ChurnZero is an intuitive customer success software that helps subscription businesses to understand their customer's product usage besides assessing their health. It provides businesses with the adequate means to personalize their customer experience by achieving timely and relevant touchpoints. It can also be used to save more time by managing in-house accounts, calendar, notes and to-dos from a single page. ChurnZero showcases a clear picture of their customers’ health and renewal likelihood with help of data-packed ChurnScore. It can be used to target customers based on firmographics, product usage, lifecycle and behavioural data. Moreover, businesses get real-time updates about everything starting from usage drops to milestones celebrations, so they can continue better relationships with their customers. The software also helps users to control the customer life cycle by providing the desired experience to build long-term loyalty. Users can help their customers with guided product tours and training to enhance their experience. It provides active integration with external platforms like Hubspot, Salesforce, ZohoCRM, Pipedrive and more. Read more | ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones. Read more |
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Many users praise the platform's user-friendly interface, data accuracy, and strong reporting capabilities, highlighting its effectiveness in identifying at-risk customers. Reviewers also commend the platform's customer support team for their responsiveness and willingness to go above and beyond. However, some users have expressed concerns regarding the platform's pricing and the need for more integrations with other business tools. Additionally, a few reviewers have reported experiencing occasional bugs and glitches, although these seem to be infrequent. |
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ChurnZero Custom |
Grow $200.00 $200.00 per month Prosper $750.00 $750.00 per month Enterprise Custom |
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View Detailed Pricing
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Freshdesk Customer Success
4.6 Based on 12 Ratings 
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Freshdesk Customer Success
4.6 Based on 12 Ratings |
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| Company Details | Located in: Arlington, VA - 22202 Founded in: 2015 | Located in: Minneapolis, Minnesota |
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Not available https://churnzero.net/ |
Not available https://prosperstack.com/ |
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