|
Description | 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more | Channels is a data-driven phone system that lets you know who exactly is calling, so you're always prepared. Integrate it into your current workflow and connect it with your favorite apps like Shopify, Magento, Pipedrive, HubSpot, and more. Thanks to features like Welcome Message, IVR, Call Recordings, and International Phone number you'll be able to build a fully functioning, reliable, and remote-ready helpline for your customers. With the Chrome Extension, your sales team can make calls from any web page they will be browsing - either a CRM or a marketplace, and you name it. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
|
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
|
Ratings Distribution |
|
|
Review Summary |
Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
3CX Free Free 3CX SMB $175.00 $175.00 per year 3CX PRO $145.00 $145.00 per year 3CX ENT $180.00 $180.00 per year |
LITE $15.00 $19.00 per user / month BASIC $24.00 $29.00 per user / month PRO $39.00 $49.00 per user / month |
View Detailed Pricing
|
View Detailed Pricing
|
RingCentral Contact Center
4.1 Based on 281 Ratings
Vonage Contact Center
4.3 Based on 55 Ratings
ice Contact Center
3.9 Based on 10 Ratings
RingCentral Engage Digital
4.3 Based on 26 Ratings |
Call Center Studio
4.7 Based on 63 Ratings
ChaseData
4.8 Based on 49 Ratings
HoduCC
4.8 Based on 20 Ratings
Vonage Contact Center
4.3 Based on 55 Ratings |
|
Screenshots |
+ 6 More
|
Not Available |
Videos |
+ 5 More
|
Not Available |
Company Details | Located in: Nicosia, Cyprus Founded in: 2005 | Located in: San Francisco, California Founded in: 2014 |
Contact Details |
Not available https://www.3cx.com/ |
+14153661222 https://www.channels.app/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.