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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more | Quickly explore & analyze text comments and share results in dashboards. Differentiate between positive and negative mentions towards specific topics, even within the same response. Get more accurate insights and make better decisions through cutting-edge AI analysis. Read more |
Pricing Options |
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SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
3 Features
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7 Features
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Common Features for All |
Audience Analysis
Competitive Analysis
Document Classification
Import-Export Option
Multi-language Support
Predictive Analysis
Sentiment Analysis
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Audience Analysis
Competitive Analysis
Document Classification
Import-Export Option
Multi-language Support
Predictive Analysis
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter Plan $299.00 $299.00 per year Enterprise Plan $599.00 $599.00 per year Corporate Plan Custom |
Freelance Others Business Others Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
Company Details | Located in: Dublin, Ireland | Located in: Zurich, Switzerland |
Contact Details |
Not available https://www.cxmoments.com/ |
+41 79 455 52 17 https://caplena.com/en/ |
Social Media Handles |
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