|
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Rocketbots allows you to communicate with customers in their channel of choice from one centralized platform using either your customer service agents or the platform’s AI-powered chatbot. After you connect the messaging apps you use to talk to customers, you and the Rocketbots chatbot can start and reply to conversations, no matter which app or platform the customer is using.The chatbot learns from each conversation so that the replies it gives become smarter as it goes along. Rocketbots also allows you to better manage your contacts as all conversations are stored in one place so you can build up a better profile of each person. Rocketbots enables you to choose whether to assign conversations to customer service agents when your customers require human interaction, or to automate answers with the chatbot when the question is more straightforward, or if it’s a frequently asked question. Read more | Callbell is a futuristic support management platform that enables companies to provide seamless customer support over various channels like Messenger, WhatsApp, Telegram and Instagram. The platform allows users to support their customers on their preferred messaging channel in collaboration with in-house teammates. Moreover, detailed statistics provided by the same can be used to analyse the real-time performance of individual teams, streamline accurate communication strategies and channelise the overall communication mechanism between the company and customers. Callbell enables teams to manage conversations and collaborate with their customers via quick replies, tags, internal notes and automatic assignments. The platform allows administrators and supervisors to stay in control of their overall conversations. Furthermore, Callbell widgets can be installed on the website within 3 minutes to continue with a real-time chat facility. Finally, multilingual seminars organised by Callbell serve as a knowledge base for individual users enabling them to make more productive decisions related to an individual business. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards |
Not Available
|
# 9 Fastest Growing |
Total Features |
6 Features
|
7 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
User Rating |
|
|
Ratings Distribution |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Starter Free Pro $19.00 $19.00 per month Business $99.00 $99.00 per month Enterprise Custom |
Widget Free Chat management Others Enterprise Custom |
View Detailed Pricing
|
|
LiveAgent
4.7 Based on 2506 Ratings |
|
Screenshots |
+ 5 More
|
Not Available |
Videos |
+ 2 More
|
Company Details | Located in: Hong Kong, China | Located in: Paris, France |
Contact Details |
Not available https://rocketbots.io/ |
Not available https://www.callbell.eu/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.