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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Featured
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Confetti |
Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Zendesk Support Suite |
| Description | ActivTrak is a single-agent, cloud-native behavior analysis solution used to increase productivity, streamline operational efficiency, and harden security. The software is affordable, easy-to-use, and quick to install. Start analyzing data within minutes of signup. ActivTrak is purpose-built to analyze organizational trends in productivity. Enable management teams to uncover hidden productivity killers that you and your team may not be aware of. Automated reports, flexible productivity settings, and granular reporting deliver immediate transparency with precise detail. Whether your team is remote, or in one office you’ll have the tools and information available to gain a handle on what’s going on. ActivTrak provides the tools and visibility to efficiently manage remote teams as if you’re all sitting in the same room. Read more | Amber is a smart AI-enabled bot who helps CHROs manage employee engagement, predict attrition and measure company culture in real-time. With predictive people analytics and AI in HR, they help business leaders across the world ensure every employee is heard and valued. Get actionable employee experience insights in real-time right in your inbox. Deep dive using the dashboard to stay on top of your organization's pulse and continuously evaluate your culture. Equipped with sentimental analysis, Amber reaches out to employees in a personalized, timely manner, interprets sentiment, and responds empathetically, helping you understand their experience better. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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| User Sentiments |
Detailed Reporting, Ease of Use, Screenshot Feature, Remote Installation Inaccurate Data Tracking, Poor Customer Support, Confusing User Interface, Limited Customization Options |
AI-Powered Chatbot, Detailed Analytics and Insights, Improved Employee Engagement, Ease of Use Limited Customization Options, Complex Pulse Check Creation Process, Unintuitive Dashboards, Manual Data Upload Process |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
ActivTrak, a popular employee monitoring software, receives mixed reviews from users. While some appreciate its user-friendly interface, detailed reporting, and helpful customer support, others criticize its potential privacy concerns, occasional technical glitches, and the need for more customization options. Its ability to monitor productivity and identify areas for improvement is seen as a strength, but concerns about employee privacy and potential misuse of data remain. Additionally, some users report issues with accuracy and the software's impact on system performance. |
Reviewers commend Amber for its user-friendly interface, comprehensive reporting capabilities, and customizable dashboards. It is praised for its ability to streamline project management, improve resource allocation, and enhance financial visibility. Users appreciate the integration options with other business tools and the responsive customer support. Some reviewers mention occasional bugs and limitations in certain features, but overall, Amber is highly regarded for its effectiveness in project portfolio management. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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FREE Free ADVANCED $7.20 $7.20 per user / month |
Sarter $999.00 $999.00 per month Professional $1,499.00 $1,499.00 per user / month Enterprise Custom |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: Austin, Texas | Located in: New York, New York Founded in: 2013 | Located in: Boca Raton, Florida Founded in: 2017 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
+1 888-907-0301 |
Not available |
+1 917-310-3193 |
+1 415-418-7506 |
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