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Overview

Description 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more Zultys MXIE is a business phone solution that can be used to manage and integrate differential communication functions of an organisation. It lets clients check the active status of their employees in real-time, send emails and control phone calls with a single click. The software further helps users to make high definition video and audio calls, send/reply to fax mails, besides leveraging end-to-end encrypted messaging with IM and audio notes with VoiceMail. Zultys MXIE communications are quintessentially flexible when it comes to the operational part and thus, communications can be handled from anywhere with a secure Internet connection. The tool allows clients to configure and design their communication windows in the desired manner and thus, conforming to basic rules is certainly not among all that Zultys MXIE has to offer. An integrated MXConnect feature allows clients to switch phones and devices within minutes, thus letting them be contacted on that particular device that is in use at the moment. Further, Zultys is fully integrated with Outlook and MX web meets and conferences. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Zultys MXIE Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.6/5 140 user ratings
4.1/5 22 user ratings
Ratings Distribution
  • Excellent

    68.3%
  • Very Good

    22.8%
  • Average

    6%
  • Poor

    1.5%
  • Terrible

    1.5%
  • Excellent

    39.3%
  • Very Good

    31.1%
  • Average

    26.2%
  • Poor

    1.6%
  • Terrible

    1.6%
Review Summary

Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths.

MXIE users commend its ease of use, reliability, and feature-richness. They appreciate its user-friendly interface, straightforward call routing and voicemail features, and integration with productivity tools. Moreover, users find the system dependable, with minimal downtime or call quality issues. They also value the wide range of features available, including video conferencing, collaboration tools, and advanced call analytics. However, some users have reported occasional integration challenges and a learning curve for new users. Additionally, a few users have mentioned limited customization options and varying customer support experiences.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Zultys MXIE Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

3CX Free Free

3CX SMB $175.00 $175.00 per year

3CX PRO $145.00 $145.00 per year

3CX ENT $180.00 $180.00 per year

Zultys MXIE Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots 3CX Wallboard
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Nicosia, Cyprus Founded in: 2005 Located in: Sunnyvale, California
Contact Details

Not available

https://www.3cx.com/

+1 408-328-0450

https://www.zultys.com/products/unified-communications/mxie-software/

Social Media Handles

Not available

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