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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more | Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Ease of Use, Mobile App Functionality, Cost Effectiveness, Extensive Integrations Mobile App Bugs, Occasional Call Quality Issues, Limited SIP Provider Support, Support Response Times |
Ease of Use, Intuitive Interface, Comprehensive Call Management, Seamless CRM Integration Inconsistent Call Quality, Mobile App Issues, Occasional Technical Glitches, Limited SMS Functionality |
| Review Summary |
Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths. |
Ringo Users consistently praise Ringover's ease of use and intuitive interface, particularly for call management and integration with CRM systems. They appreciate the platform's mobile app and the ability to make international calls at reasonable prices. However, some users report occasional connection issues and technical glitches, along with concerns about customer service responsiveness. Pricing and billing transparency are also cited as potential issues, with some users feeling misled about subscription options. Overall, Ringover appears to be a solid VoIP solution with a strong user experience, but potential improvements in customer service and billing practices would be beneficial. |
AI-Generated from the text of User Reviews
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3CX SMB Free 3CX PRO Others 3CX ENT Others |
Smart Others Power Others Enterprise Custom |
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| Company Details | Located in: Nicosia, Cyprus Founded in: 2005 | Located in: Atlanta, Georgia Founded in: 2005 |
| Contact Details |
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+1 470 634 8800 |
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