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Overview

Description JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. Read more 3CX is a robust business communication software that helps companies to conduct remote business meetings, reply to service customer requests and work with more efficiency. The software is specially built for teams who are working remotely. It enables employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase the frequency of communication with customers and enhance the overall experience, adequately. Moreover, a full-featured PABX system, offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. Employees can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction in every possible way. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 90 user ratings
4.6/5 140 user ratings
Ratings Distribution
  • Excellent

    62.3%
  • Very Good

    22.2%
  • Average

    8.1%
  • Poor

    2.6%
  • Terrible

    4.8%
  • Excellent

    68.3%
  • Very Good

    22.8%
  • Average

    6%
  • Poor

    1.5%
  • Terrible

    1.5%
Review Summary
Not Available

Users appreciate 3CX's ease of use, cost-effectiveness, and feature-richness. Many reviewers highlight its user-friendly interface, straightforward setup process, and comprehensive range of features, including call forwarding, voicemail, video conferencing, and integration with various CRM systems. Additionally, 3CX's pricing is considered competitive, especially for small businesses and startups. Reviewers also mention the reliability and call quality of the platform, with some noting occasional glitches or connectivity issues. Overall, users generally express satisfaction with 3CX, citing its user-friendly design, feature set, and affordability as key strengths.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $145.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $20.00 $25.00 per user / month

Premium $40.00 $50.00 per user / month

Enterprise Custom

3CX Free Free

3CX SMB $175.00 $175.00 per year

3CX PRO $145.00 $145.00 per year

3CX ENT $180.00 $180.00 per year

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Click To Call in your CRM and Helpdesk screenshot
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3CX Wallboard
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Videos Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: Newark, Delaware Located in: Nicosia, Cyprus Founded in: 2005
Contact Details

Not available

https://justcall.io/

Not available

https://www.3cx.com/

Social Media Handles

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