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About Zest

Zest is an advanced product management solution that helps organisations solve their customer-generated queries through support videos. Brands get to offer a clear 1:1 understanding to their clients in the form of personalised videos, which were not at all possible previously via chat or emails. On the other hand, customers can also utilise the platform to record the exact issues faced by them. Thus making it easier for the customer support executives as well. With Zest, issues get resolved 30% faster on the first reply. Moreover, users can also integrate Zest with any platform of their choice like Intercom or Zendesk and escalate them to Slack or other product management tools currently used by them. An inbuilt screen recording option available within the software allows support agents to get a clear understanding of the nature of the problem and various other technicalities involved, eliminating misunderstanding.

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business
  • Individuals

API Support

  • NA

Modes of Support

  • Online

Zest Features

Issue Management

Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc.

Widgets

Displays often used functions and provides quick way for accessing files

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Zest Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

  • Up to 10 feedback per month
  • 3 months data retention
  • Slack integration
  • Zapier integration
  • Intercom integration
  • Zendesk integration
  • Voice-Text transcription (soon)

Basic Others

€25 per Month billed Monthly

Features

  • Up to 100 feedback per month
  • 3 months data retention
  • Slack integration
  • Zapier integration
  • Intercom integration
  • Zendesk integration
  • Voice-Text transcription (soon)

Starter Others

€95 per Month

Features

  • Unlimited feedback
  • 3 months data retention
  • Slack integration
  • Zapier integration
  • Intercom integration
  • Zendesk integration
  • Voice-Text transcription (soon)

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 08/01/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zest Pricing.

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Zest FAQs

What is Zest used for?

Zest offers the following functionalities:

  • Issue Management
  • Widgets
  • Feedback Management

Learn more about Zest features.

Does Zest provide API?

No, Zest does not provide API.

Zest Contact

Vendor Details

Not available

Contact Details

Not available

https://hellozest.io/

Social Media Handles

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