ShipHero Pricing, Reviews and Features (April 2024)

About ShipHero

ShipHero software used to e-commerce orders ship. Your customers get access to their own dashboard, order view, inventory view, and reports. Customers can create and assign users to their portal with built-in permission groups. Give your customers real-time visibility into inventory, low stock notifications, and the ability to create purchase orders. Make it easy for your customers to manage returns and optimize their customer's returns experience. Orders can be put on hold or flagged for inspection based on defined rules, along with address validation and fraud detection.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $1850.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

ShipHero Features

Show Feature Explanation

Inventory Management

Helps electronically supervising and keeping a record of the inventory or account of the hospital materials

Reports

Comes with reporting capabilities and features custom pre-built reports

Fraud Detection

Detect foul practices and handle disputes between participants, if any

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Dashboard

A digital insight of reports and other workings on a single screen

Permission Management

Ability to assign different sets of permissions to different sets of users

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Routing

Helps to create optimal routes/paths to reach a location timely, safely and conveniently

Custom Workflows

Facility to create workflows with custom stages, process, and status.

ShipHero Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

DTC Brands $1,850.00 $1,850.00 per month

Starting at $1,850 per month

Features

Lot & Expiration
Returns
Warehouse Routing
Automation Rules
Shipping Rate Shopper
Setup & Training
365/7 Support

Pricing varies based on the number of store connections and users

3PL Providers $1,995.00 $1,995.00 per month

Starting at $1,995 per month

Features

Includes features of Brand plan, plus
3PL Billing
Customer Portals
Account Manager
Marketplace Listing
Sandbox Account

Pricing varies based on the number of store connections and users

For Enterprise $2,750.00 $2,750.00 per month

Starting at $2,750 per month

Features

Includes features of Brand plan, plus
Increase API Rate
Sandbox Account
Account Manager
Contract Options

Pricing varies based on the number of store connections and users

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ShipHero Pricing.

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ShipHero Reviews

User Rating

4.6/5 (Based on 275 Ratings)

Ratings Distribution

Excellent
79.6%
Very Good
12.7%
Average
1.5%
Poor
1.8%
Terrible
4.4%

Do You Use ShipHero?

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Review Summary

Overall, Shiphero receives positive feedback from users, earning an average rating of 4.2 out of 5 across multiple review platforms. Customers commend its user-friendly interface, robust features for inventory management and order fulfillment, efficient shipping capabilities, and excellent customer support. However, some users have expressed concerns about occasional technical glitches, limited customization options, and pricing that may be higher than some competitors. Despite these minor drawbacks, Shiphero is generally praised for its ability to streamline shipping processes, save time, and enhance overall shipping efficiency, making it a popular choice among e-commerce businesses.

Pros

Comprehensive inventory management: Streamline stock levels, optimize fulfillment processes, and prevent overselling.
Advanced order management: Automate order processing, consolidate orders from various channels, and expedite shipments.

Cons

Steep learning curve: The extensive feature set may require a significant time investment to fully comprehend and utilize effectively.
Occasional system glitches: Some users have reported encountering occasional bugs or glitches that may temporarily disrupt operations.

ShipHero User Reviews

AI-Generated from the text of User Reviews