Reputation.com Reviews

User Rating

4.4/5 (Based on 425 Ratings)

Rating Distribution

Excellent
65.6%
Very Good
21.6%
Average
3.8%
Poor
0.9%
Terrible
8%

User Sentiments

User-Friendly Interface, Comprehensive Reporting, Efficient Review Management, Effective Review Solicitation

Limited Social Media Functionality, Inconsistent Data Syncing, Inadequate Customer Support, Lack of Yelp Integration

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Review Summary

Reputation.com customer sentiment leans towards positive, with users praising its effectiveness in reputation management and positive impact on online visibility. Reviewers mention improved search rankings, increased positive reviews, and successful handling of negative feedback. Some users appreciate the detailed analytics and reporting features, while others highlight the responsive customer support. However, a few reviewers express concerns regarding pricing and the complexity of certain features. Overall, users find Reputation.com valuable in enhancing their online reputation and managing customer feedback.

Pros

Comprehensive reputation management tools for monitoring and responding to online reviews.
Customizable reports and analytics to track progress and identify trends.
Userfriendly interface and intuitive dashboard for easy navigation and data analysis.

Cons

Pricing may be prohibitive for small businesses with limited budgets.
Some users have reported difficulties in setting up and configuring the software.
Limited integration options with other software and platforms.

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Reviews

The Courtyards

October 3, 2024 Source: Trustpilot.com

Reputation has streamlined all of my…

Reputation has streamlined all of my review sites, making day to day upkeep & management so much easier, & less time consuming!

Melissa Pleasant

October 1, 2024 Source: Trustpilot.com

Reputation Management

Reputation Management is probably one of the friendliest platforms to use by far. The team behind it is knowledge and patience.

Shaska Craff SHAY

August 23, 2024 Source: Trustpilot.com

Property Manager

Reputation has a great platform for you to track your Reviews engage with your customers! I love that my company decided to use this platform!

Shaska Craff SHAY

August 22, 2024 Source: Trustpilot.com

Enjoyed The Challenges!

Laurie

August 15, 2024 Source: Trustpilot.com

Reputation.com Does the Work

All this hospital has to do is deliver excellent service. Reputation lets the world know.

Barbara

July 31, 2024 Source: Trustpilot.com

They are very customer service driven…

They are very customer service driven and helpful.

Britta

July 30, 2024 Source: Trustpilot.com

Our customer success manager is always…

Our customer success manager is always quick to help and resolve issues. With Reputation, we can easily manage all reviews.

Jayne Davies

July 30, 2024 Source: Trustpilot.com

I am happy with what Reputation has to…

I am happy with what Reputation has to offer and they way in which they are constantly reviewing and updating to move with the times.

Anonymous

July 23, 2024 Source: Trustpilot.com

Great customer support

Date of experience: July 23, 2024

Amanda J Buckley

July 18, 2024 Source: Trustpilot.com

Utilising the Reputation platform is a…

Utilising the Reputation platform is a major part of our business enabling us to have instant access to our reviews, and enabling us to report upon any needs and experiences within our business. Dealing with all of the Reputation team is an absolute pleasure, so helpful and professional cannot recommend them highly enough

Reputation.com Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Reputation.com?

Review Summary

Pros

Cons

The Courtyards

Melissa Pleasant

Shaska Craff SHAY

Shaska Craff SHAY

Laurie

Barbara

Britta

Jayne Davies

Anonymous

Amanda J Buckley

We understand SaaS better

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