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About Promptly

Promptly software is a platform used to manage customer support emails. The software tools to connect existing personal or business Gmail account and can update your company's knowledge base to address new customer inquiries. It integrates with Intercom, Zendesk, and more. Marketers, Small companies make use of the software.

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Screenshots & Videos

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Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business
  • Individuals

API Support

  • NA

Modes of Support

  • Online

Promptly Features

Inbox Integration

Integrates with your email inbox and assembles all the sales activities into one unified place.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Reporting (Analytics)

Helps to get insightful reports and task performance analytics to measure the task monitoring outcomes

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Macros (Templated Responses)

Helps in storing, creating and sending canned or pre-written responses to main the discussion flow
Promptly Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 10/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Promptly Pricing.

Promptly Alternatives

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Promptly Reviews

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Videos on Promptly

Promptly FAQs

What is Promptly used for?

Promptly offers the following functionalities:

  • Inbox Integration
  • Customer Support
  • Reporting (Analytics)
  • Workflow Management
  • Knowledge Base
  • Macros (Templated Responses)

Learn more about Promptly features.

Does Promptly provide API?

No, Promptly does not provide API.

Promptly Contact

Vendor Details

Ithaca, New York

Contact Details

Not available

Social Media Handles

Promptly Integrations


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