Lavu is a cloud-based iPad point of sale system offers all the functionality of a traditional system, with all the customizability and flexibility modern technology provides. Lavu’s iPad point of sale system is the world’s leading mobile POS for restaurants and bars. With the first iPad POS system in the App Store, Lavu offers premier, proprietary bar and restaurant POS systems, used by thousands of restaurants in over 80 countries.
| Support | 24/7 (Live rep) Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Albuquerque, New Mexico | |
| Deployment | SaaS/Web/Cloud Mobile - iOS | Category | POS Software |
Disclaimer: The pricing details were last updated on 17/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Lavu is POS Software. Lavu offers the following functionalities:
Learn more about Lavu features.
Yes, Lavu provides API.
PROS & CONS
What are the best aspects of this product?
My five stars derive mostly from one customer support representative who ensured I fix my problems right then and there. He got out of his way just to address our concerns.
What aspects are problematic or could work better?
We had questions on the use of EMV which led to a lengthy, back and forth discussion with customer support but Jessie, one of Lavu's customer rep, stood out from the group. He went above and beyond his task. Instead of me doing the follow-up, he would give me detailed updates until we finally got concrete answers.
What specific problems in your company were solved by this product?
The option to accept EMV was a highly beneficial feature to our merchants with most of our clients shifting to this payment method. This feature mainly streamlined the process, enabling one device to take in customers' payments.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Lavu provides easy-to-understand reports for various aspects of operation such as sales, inventory, employee payroll, and timekeeping, among others. Being able to quickly grasp the current situation allows me to also decide and act quickly when needed.
What aspects are problematic or could work better?
There are occasional lags but aside from that, there are no major deal breakers with Lavu.
What specific problems in your company were solved by this product?
Lavu is a one-stop-shop solution for sales and employee management needs. The centralization of operating the tasks offers convenience that previous apps I had used couldn't offer thus compelled me to use third party platforms and move from one page to another.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Besides Lavu providing all our business needs, its customer support is superb, responding promptly with very useful answers that are easy to understand and apply.
What aspects are problematic or could work better?
There's nothing Lavu can't do well for our business.
What specific problems in your company were solved by this product?
Lavu brought order to our once chaotic operations with its electronic receipts, customizable and advanced reporting and employee management, among many others, placed in a highly intuitive platform.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Since using Lavu, our restaurant operation transformed from being “good” to “great”.The system is very reliable. Apart from that, it is very user-friendly.
What aspects are problematic or could work better?
Aside from being able to see the food items ordered by each table, it would be nice if there will be an “all-day” feature where we can view the number of orders of a particular dish we have within the day.
What specific problems in your company were solved by this product?
We are able to generate numerous reports such as sales reports, thanks to the software’s dashboard feature.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
My students and I find Lavu easy to work with. It has a simple design that not only anticipates but also meets your needs. I also like that it gives me room for customization.
What aspects are problematic or could work better?
Whenever we make updates to the system, there would be a few delays in the printing—but none that are too major.
What specific problems in your company were solved by this product?
I’ve been using Lavu everywhere—in my kitchen and even in class. It offers the right amount of flexibility that I need.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
I really like the service that their customer support agents provide, as they were able to actually help me out with an issue our business was encountering. Setting up gift cards has been a thorn in our side for some time, and the agent was able to fix it for us.
What aspects are problematic or could work better?
Having said that their customer service was great in this particular instance, it was a bit of a slog to get to that point. I got different responses from different people, with some of them contradicting previous things I've been advised to do. It would really be a big improvement if they got everybody on the same page.
What specific problems in your company were solved by this product?
Thanks to the support agent, our issue with gift cards has now been resolved and we can now use EMV devices to accept them. It has really streamlined our operations since we can now just use one machine to accept different cards.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
This POS system has it all. It is user-friendly, simple, and easy to use. This is a must-have solution for restaurant businesses.
What aspects are problematic or could work better?
The need to hit the five buttons to cash out a card makes the process longer. Also, I don’t like the popping up window appearing on the screen every time the cash out transaction is completed. It could have been better if they make transactions much faster than this.
What specific problems in your company were solved by this product?
It helps us easily track items when something is missing on our inventory.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
One thing that really stood out to me was how customizable this tool is, on top of being really easy to use. There was no steep learning curve, so implementing it was a breeze. Support staff was also very helpful and constantly available, so any issues I have are easily resolved.
What aspects are problematic or could work better?
Unfortunately, I didn't find this tool as intuitive when it comes to reports. It can be difficult to find the report that you need so this can definitely be improved.
What specific problems in your company were solved by this product?
This tool has helped us have just one unified POS for both our businesses. Sales tracking for both can be done separately thanks to this tool, which also makes reporting easy to do.
Are you a current user of this product?
Yes
What do you like best?
It is user friendly and easy to tailor to needs of business. Support is always available.
What do you dislike?Some reports are not always where you would think they would be. You may have to try a few different selections before you find what you are looking for.
Recommendations to others considering the productGreat POS that you set-up and learn easily.
What business problems are you solving with the product? What benefits have you realized?We have 2 differents businesses running on one POS system. We want our customers to only get one bill. The system tracks the sales separately for easy reporting.
What do you like best?
Really quick response rate and they take pride in helping their customers with any problems they may have.
What do you dislike?Nothing to dislike, everyone always goes above and beyond
Recommendations to others considering the productSo easy to set up
What business problems are you solving with the product? What benefits have you realized?My bar & restaurant is well organized because Lavu’s system is so effuci
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