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IDinsight Pricing

Free Trial

Not available

Pricing Insights for Conversation Intelligence Software

  • The Average Cost of a basic Conversation Intelligence Software plan is $31 per month.

  • 36% of Conversation Intelligence Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 31% offer a Freemium Model Allows users to access basic features at no cost..

IDinsight FAQs

Does IDinsight offer a free plan?

No, IDinsight does not offer a free plan.

Learn more about IDinsight pricing.

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IDinsight Features

Conversation Intelligence Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%

AI/Machine Learning

Intent Recognition

Real-Time Data

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Access Controls/Permissions

Call Tracking

Employee Coaching Tools

Keyword Filtering

Notes Management

Tagging

Trend/Problem Indicators

Trend Analysis

Natural Language Processing

Generative AI

Lead Qualification

Call Recording

Facility to record calls with a set of conditions and compliance

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Feedback Management

Assists in managing the feedback provided or received after accomplishing an assigned task

Speech Analytics Features

Keyword Spotting

Detect predefined words and phrases in conversations

Emotion Detection

Real-time mood analysis to identify stress, excitement, or dissatisfaction beyond sentiment polarity.

Search and Filter

Provides with advance and efficient search/ filter tools to get more refined findings or results

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Noise Filtering

Eliminates noise and improves clarity

Trend and Pattern Indicators

Helps to identify recurring themes for decision-making

Compliance and Privacy Control

Redact sensitive information and meet legal requirements

Talk Listen Ratio

Measure pauses, interruptions, and talk/listen balance

Speaker Separation - Diarization

Identify and differentiate between multiple speakers in an audio recording.

Speech to Text

Facility to convert spoken words into text

Call Recording

Facility to record calls with a set of conditions and compliance

Multi-language Support

Available in multiple languages to support global customers

Quality Management Systems (QMS) Features

Reporting & Analytics

Change Control Management

CAPA (Corrective & Preventive Actions)

Document Control & Management

Compliance & Regulatory Management

Audit Management

Allows to complete audits and inspections on time

Risk Management

Monitors and manages financial risks such as foreign exchange, interest rate, counterparty and liquidity risks.

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

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