Bridge Books |
| Description | Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls. Read more | Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more. Read more |
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User reviews of the product reveal both positive and negative experiences. Common praise includes its user-friendly interface, ease of use, powerful features, and excellent customer support. Many users highlight its effectiveness in boosting productivity and improving sales performance. However, some users mention occasional bugs and glitches, a learning curve for new users, and sometimes a lack of customization options, causing dissatisfaction among certain users. Overall, the product receives mostly positive feedback, with users generally satisfied with its functionality and impact on their businesses. |
Chorus AI garners praise for its intuitive interface, ease of use, and ability to accurately capture and analyze sales conversations. Users appreciate its robust features, including real-time transcription, call analytics, and coaching tools. However, some reviewers express concerns about its pricing and the occasional occurrence of technical glitches. Chorus AI's compatibility with various CRM systems and its positive impact on sales performance are also highlighted as key strengths. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Gong Custom |
Chorus Custom |
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| Company Details | Located in: San Francisco, California | Located in: San Francisco, California |
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Not available https://www.gong.io/ |
Not available https://www.chorus.ai/ |
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