What do you like best?
I really like the price. It is very inexpensive for a non-profit, and serves our needs well. I love that it is collaborative, and that it automatically backs everything up as you go, so no worries about invalid saves or "read only" issue with shared documents on a server.
What do you dislike?
Not all of our staff come in with a knowledge of g-suite. A lot of them are used to some other types of solutions for this, so it can be a challenge initially. Getting away from Microsoft Office suite can be hard, for those that are used to working with that all the time. And cross-platform functionality between the two isn't perfect, and while Sheets and the other apps within GSuite are great, they aren't always as user-friendly or have as many resources to help as Excel and Word or even Publisher.
Recommendations to others considering the product:
"out of the box" it is incomplete, so there is some setup time to make it effective for your office space.
What problems are you solving with the product? What benefits have you realized?
This helps keep our documents, spreadsheets, images, and others all together, and allows great workflow with multiple people working on shared documents at the same time. It backs it all up automatically, and is available from anywhere, which makes it extremely easy to use remotely.