Evergage

About Evergage

Evergage is a leading salesforce interaction management and personalization solution developed to make one-on-one engagement easy and effective using AI-powered technology. It enables you to obtain detailed insights on your customers and to deliver cross-channel experiences with personalization with Artificial Intelligence. With Evergage, you can automatically catalog all of your content and products including your metadata and capture details of weather, industry, geo-location, company, and much more. You can additionally monitor digital behavior and join it with offline behavior and email to learn intent, interests, and affinities of your clients. Evergage further enables you to extract transaction data and attributes from any source with the use of API, ETL, JavaScript, and connectors. Users can make use of sophisticated AI and real-time segmentation; recommend content and products to customers, customize, manage, and tune the algorithms according to your personalization. Users can also guide their customers to follow the most feasible path and connect both their offline and online moments. Evergage offers an easy-to-use mobile app to trigger personalized messages and track customer experience apart from a free trial version of the platform to try out its various professional features.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

89%
Momentum

61%
Popularity

85%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Evergage Features

Show Feature Explanation

Show Missing Features

Customer Data Platform (CDP) Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%

Multi-step Marketing

Create a campaign flow or storyboard by adding numerous campaign elements.

Audience Builder

Allows to segment the customers/subscribers using attributes and personas.

Behavior Tracking

A tracking tool that facilitates fostering positive customer reaction

360-degree Customer view

Aggregates entire customer data attributes from various touchpoints into a single dashboard.

Data Enrichment

A value-addition process of improving lead quality with new attributes.

Data Source

Import customer data from several sales and marketing channels

Hyper Targeting

Delivering Ad content to extremely relevant interest group segments.

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Identity Graph

Create a correlation between individuals with identical match groups.

Data Orchestration

Automated process to integrate and sync data across multiple marketing channels

GDPR Compliance

Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Data Cleansing

Helps in verifying/correcting/modifying inaccurate or coarse data from database

Evergage Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Standard Custom

Explore self-guided resources, like online learning, demos, and community advice.

Included in all licenses

Features:

Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
Trailhead
Help Portal
Trailblazer Community
Success Center
Technical Support

Premier Custom

Get additional expert help, adoption guidance, coaching, and live support.

30% of net

Features:

Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
24x7 Phone Support & Developer Support
Expert Coaching
Trailhead Academy Discounts
Trailhead
Help Portal
Trailblazer Community
Success Center
Technical Support
24x7 Phone Support
Developer Support
Expert Coaching Sessions
Expert Coaching Office Hours
Personalized Success Paths
Trailhead Academy Discounts
Business Value Reviews
Technical Health Reviews

Signature Custom

Add proactive account and incident management, event readiness, and more.

Contact Your Account Exec
Price based on complexity and scale

Features:

Trailhead, Help Portal, Trailblazer Community, Success Center
Technical Support
24x7 Phone Support & Developer Support
Expert Coaching
Trailhead Academy Discounts
Proactive Services
Account Management
Trailhead
Help Portal
Trailblazer Community
Success Center
Technical Support
24x7 Phone Support
Developer Support
Expert Coaching Sessions
Expert Coaching Office Hours
Personalized Success Paths
Trailhead Academy Discounts
Business Value Reviews
Technical Health Reviews
Deployment Planning
Proactive Services
Technical Account Management
Key Event Management

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 16/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Evergage Pricing

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Evergage Reviews

User Rating

4.2/5 (Based on 695 Ratings)

Rating Distribution

Excellent
39.6%
Very Good
43.5%
Average
15.1%
Poor
1.9%
Terrible
0%

User Sentiments

Real-Time Personalization, Excellent Customer Support, Powerful Segmentation Capabilities, Extensive Integrations

Unintuitive User Interface, Steep Learning Curve, Occasional Software Bugs, Complex Campaign Setup

Do You Use Evergage?

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Review Summary

Evergage is praised for its user-friendly interface, robust segmentation and targeting capabilities, and ability to deliver personalized experiences across multiple channels. Reviewers highlight its ease of use and the ability to create personalized campaigns quickly and efficiently. The platform's real-time data and analytics capabilities are also seen as strengths, enabling users to track customer behavior and optimize campaigns accordingly. Additionally, Evergage's customer support is consistently commended for its responsiveness and helpfulness. However, some reviewers mention the complexity of the platform, requiring a dedicated team to manage and maintain effectively.

Pros

Granular customer segmentation for personalized experiences.
Robust analytics and reporting capabilities for datadriven decisionmaking.
Easytouse interface and draganddrop functionality for seamless campaign creation.