Home/Customer Data Platform (CDP)/Evergage vs Adobe Experience PlatformUpdated on: April 18, 2024

Compare Evergage vs Adobe Experience Platform

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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Evergage is a leading salesforce interaction management and personalization solution developed to make one-on-one engagement easy and effective using AI-powered technology. It enables you to obtain detailed insights on your customers and to deliver cross-channel experiences with personalization with Artificial Intelligence. With Evergage, you can automatically catalog all of your content and products including your metadata and capture details of weather, industry, geo-location, company, and much more. You can additionally monitor digital behavior and join it with offline behavior and email to learn intent, interests, and affinities of your clients. Evergage further enables you to extract transaction data and attributes from any source with the use of API, ETL, JavaScript, and connectors. Users can make use of sophisticated AI and real-time segmentation; recommend content and products to customers, customize, manage, and tune the algorithms according to your personalization. Users can also guide their customers to follow the most feasible path and connect both their offline and online moments. Evergage offers an easy-to-use mobile app to trigger personalized messages and track customer experience apart from a free trial version of the platform to try out its various professional features. ..show more

Adobe Experience Platform is the first intent-built customer experience management software ideally suited to all types of businesses. This software aims at acquiring data from various sources to create and improve real-time customer profiles. Adobe Experience Platform is an open system that transfigures all the user's data, Adobe, and non-adobe, into powerful customer profiles that promptly update and utilize artificial intelligence-driven insights to help users produce the right and meaningful experiences across every social media channel. With its open and extensible architecture and continuous intelligence, this Adobe experience platform generates personalized customer experiences at the enhanced reality. It makes data more precisely understood through data validation and standardized XDMs. With customer profiles, users can begin personalizing experiences and activate profiles across channels and devices with the Adobe experience platform's dynamic identity graphs. The Adobe experience platform deploys faster and automatically utilizes powerful open APIs to pen scripts. As all the technologies are built on one platform, meaning all the product is created to operate together to deliver ultimate experiences. Adobe experience platform uses the quotation-based pricing strategy. ..show more

Features

360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.

Audience Builder Allows to segment the customers/subscribers using attributes and personas.

Behavior Tracking A tracking tool that facilitates fostering positive customer reaction

Data Cleansing Helps in verifying/correcting/modifying inaccurate or coarse data from database

Data Enrichment A value-addition process of improving lead quality with new attributes.

Data Orchestration Automated process to integrate and sync data across multiple marketing channels

Data Source Import customer data from several sales and marketing channels

Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences

GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Hyper Targeting Delivering Ad content to extremely relevant interest group segments.

Identity Graph Create a correlation between individuals with identical match groups.

Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Somerville, Massachusetts / +1 888-310-0589

San Jose, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Standard
Custom

Explore self-guided resources, like online learning, demos, and community advice.

  • Included in all licenses

Features:

  • Trailhead, Help Portal, Trailblazer Community, Success Center
  • Technical Support
  • Trailhead
  • Help Portal
  • Trailblazer Community
  • Success Center
  • Technical Support
Premier
Custom

Get additional expert help, adoption guidance, coaching, and live support.

  • 30% of net

Features:

  • Trailhead, Help Portal, Trailblazer Community, Success Center
  • Technical Support
  • 24x7 Phone Support & Developer Support
  • Expert Coaching
  • Trailhead Academy Discounts
  • Trailhead
  • Help Portal
  • Trailblazer Community
  • Success Center
  • Technical Support
  • 24x7 Phone Support
  • Developer Support
  • Expert Coaching Sessions
  • Expert Coaching Office Hours
  • Personalized Success Paths
  • Trailhead Academy Discounts
  • Business Value Reviews
  • Technical Health Reviews
Signature
Custom

Add proactive account and incident management, event readiness, and more.

  • Contact Your Account Exec
  • Price based on complexity and scale

Features:

  • Trailhead, Help Portal, Trailblazer Community, Success Center
  • Technical Support
  • 24x7 Phone Support & Developer Support
  • Expert Coaching
  • Trailhead Academy Discounts
  • Proactive Services
  • Account Management
  • Trailhead
  • Help Portal
  • Trailblazer Community
  • Success Center
  • Technical Support
  • 24x7 Phone Support
  • Developer Support
  • Expert Coaching Sessions
  • Expert Coaching Office Hours
  • Personalized Success Paths
  • Trailhead Academy Discounts
  • Business Value Reviews
  • Technical Health Reviews
  • Deployment Planning
  • Proactive Services
  • Technical Account Management
  • Key Event Management
View Price Page
Adobe Experience Platform
Custom

Features

  • Data Ingestion
  • Experience Data Model
  • Real-Time Customer Profile
  • Launch
  • Identity Service
  • Segmentation
  • Query Service
  • Data Science Workspace
  • Edge Network
  • Location Service
  • Auditor
View Price Page

SCREENSHOTS

Evergage Screenshots
View 1 screenshot(s)
Adobe Experience Platform Screenshots

ALTERNATIVES

Top alternatives to Evergage

Adobe Target
Adobe Target
Zeotap
Zeotap
Segment
Segment
Amperity
Amperity
LeadBoxer
LeadBoxer

Top alternatives to Adobe Experience Platform

CustomerLabs CDP
CustomerLabs CDP
Adobe Analytics
Adobe Analytics
Salesforce
Salesforce
Adobe Experience Manager
Adobe Experience Manager
Zeotap
Zeotap