About Dynamic Contact Center Manager

Dynamic Contact Center Manager (DCCM) software is a platform used to manage contact center operators in minutes. The software offers a User-friendly tags/aliases for cryptic parameter names to identify parameters and achieve the target SLA objectives. Analyze comprehensive audit trails with a time stamp and notes entered by the users. Measure the performance with reports and download them in Excel file formats. Small, Medium companies make use of the software.

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Pricing

Free Trial Not Available
Dynamic Contact Center Manager Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Dynamic Contact Center Manager Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Dynamic Contact Center Manager Custom

Features

Browser-based
Role-based security
User-friendly aliases/tags for cryptic parameter names
Built – in validation with lower and upper limits for parameters
Comprehensive audit trail for all changes with relevant notes
Real-time key-value pair updates through the Genesys Configuration Server, utilizing the Genesys Software Development Kit (SDK)
Standard hardware & software-based

Disclaimer: The pricing details were last updated on 09/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Dynamic Contact Center Manager Pricing.

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Pointel DCCM

Dynamic Contact Center Manager Contact

Vendor Details

Edison, New Jersey

Contact Details

+1 732-744-0440

https://www.pointel.com/solutions/dynamic-contact-center-manager/

Social Media Handles

Not available

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Dynamic Contact Center Manager

About Dynamic Contact Center Manager

Screenshots & Videos

Dynamic Contact Center Manager Pricing

Dynamic Contact Center Manager Alternatives

Dynamic Contact Center Manager Reviews

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Dynamic Contact Center Manager Contact

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