Brightback

About Brightback

Brightback is a customer retention tool that standardizes and automates various processes for higher revenues. Users can deploy a systematic approach to measure churn at scale while integrating their customer engagement apps. With off-boarding experiences that are tailored to the needs of the business, users can win back their churned customers by making them highly targeted according to key customer segments. Teams can realize a high level of flexibility by testing, measuring, and acting on the reasons that make customer churn. They can accordingly access information and set benchmarks while eliminating spreadsheets to take appropriate actions. With relevant customer segmentation, users can accurately pinpoint and classify customers who are at the risk of turning away. Customers can explore offers that are tailored to their usage, intent, and billing signals. And with smooth integration across various tools, users can explore insights related to cancel, save, and subscription rates.

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Pricing

Free Trial Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

65%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

Online

Brightback Features

Show Feature Explanation

Retention Tracking

Tracks the user retention rate

Customer Engagement

Enables the brand to maintain contact with their potential customers

Churn Management

Identifies valuable customers and helps in retaining them proactively

Dashboard

A digital insight of reports and other workings on a single screen

Segmentation

Groups and segregates audiences based on defined criteria

Brightback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Brightback Custom

Features

Identify at-risk customers
Actionable customer segments
Engage customers
View metrics and real-time alerts
Churn data to optimize performance

Contact the vendor to get the latest pricing detail.

Disclaimer: The pricing details were last updated on 23/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Brightback Pricing