Home/New SaaS Software/BrightbackUpdated on: June 6, 2023


Automated Customer Retention for Higher Revenues
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What is Brightback and how does it work? Brightback is a customer retention tool that standardizes and automates various processes for higher revenues. Users can deploy a systematic approach to measure churn at scale while integrating their customer engagement apps. With off-boarding experiences that are tailored to the needs of the business, users can win back their churned customers by making them highly targeted according to key customer segments. Teams can realize a high level of flexibility by testing, measuring, and acting on the reasons that make customer churn. They can accordingly access information and set benchmarks while eliminating spreadsheets to take appropriate actions. With relevant customer segmentation, users can accurately pinpoint and classify customers who are at the risk of turning away. Customers can explore offers that are tailored to their usage, intent, and billing signals. And with smooth integration across various tools, users can explore insights related to cancel, save, and subscription rates.
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Brightback Features

Brightback Technical details

Support Online Customer Type Medium Business Small Business
API Location / Phone Number San Francisco, CA - 94103
Deployment SaaS/Web/Cloud Official Website https://brightback.com/
Category New SaaS Software

Brightback Pricing

Pricing ModelFree Trial , Quotation Based


  • Identify at-risk customers
  • Actionable customer segments
  • Engage customers
  • View metrics and real-time alerts
  • Churn data to optimize performance

Contact the vendor to get the latest pricing detail.

Disclaimer: The pricing details were last updated on 23/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Brightback pricing.

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Brightback Screenshots

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Brightback screenshot

Brightback FAQs

Brightback offers the following functionalities:

  • Retention Tracking
  • Segmentation
  • Dashboard
  • Customer Engagement
  • Churn Management

Learn more about Brightback features.

Yes, Brightback provides API.

Brightback Integration

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