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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo
Remote Access Software

4.4 5,184 user ratings

View Details

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.7 5,096 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

2.9 940 user ratings

View Details

Overview

Description Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more Parsec for Teams is a remote desktop solution that enables users to work cooperatively on the game development, CAD and even perform video editing, without losing another frame. This setup works on endless applications and requires no hardware configurations. The platform allows excellent, low latency, 60 FPS remote desktop access. Along with this, users get to enjoy Ultra High Definition video streaming, relative mouse handling, and more. So, all one has to do is simply install and set up the platform to begin working on it. In fact, it pays much attention to teamwork management. Once the user upgrades to Parsec for Teams and unlocks the advanced team management tools, he or she can create an organization, invite their team, and manage whoever has access to a computer system on-the-go. Next, the platform ensures secure streaming all the time. Users can log in using multi-factor authentication, that is, either via an application or the IP address, and all the work they carry out is completely safe with Parsec. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $30.0.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    75%
  • Popularity
    73%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    71%
  • Popularity
    87%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    79%
  • Popularity
    85%
SaaSworthy Awards # 4 Fastest Growing # 3 Most Searched # 2 Most Worthy # 1 Fastest Growing
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Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 5,184 user ratings
4.7/5 5,096 user ratings
2.9/5 940 user ratings
Not Available
Rating Distribution
  • Excellent

    74.5%
  • Very Good

    13.7%
  • Average

    1.9%
  • Poor

    1.1%
  • Terrible

    8.8%
  • Excellent

    77.1%
  • Very Good

    17%
  • Average

    2.3%
  • Poor

    0.7%
  • Terrible

    2.9%
  • Excellent

    36.3%
  • Very Good

    9.4%
  • Average

    7%
  • Poor

    5.4%
  • Terrible

    41.9%
Not Available
User Sentiments

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

    Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Not Available
Review Summary

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $30.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

TeamViewer Remote Access $24.90 $24.90 per month

TeamViewer Business (For Single Users) $50.90 $50.90 per month

TeamViewer Premium $112.90 $112.90 per month

TeamViewer Corporate $229.90 $229.90 per month

TeamViewer Tensor Custom

Free Free

Solo $22.90 $22.90 per month

Standard $35.90 $35.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Parsec for Teams $30.00 $30.00 per month

 
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Screenshots & Videos

Screenshots Downloads
+ 11 More
Remote Access
+ 1 More
AnyDesk screenshot
+ 4 More
Parsec for Teams : Member screenshot
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
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Not Available

Vendor information

Company Details Located in: Pleasanton, CA Founded in: 1996 Located in: Göppingen, Germany Founded in: 2005 Located in: Stuttgart, Germany Founded in: 2014 Located in: New York, NY
Contact Details

+1 (888) 900-9646

https://www.zoho.com/assist/

+49 7161 305898581

https://www.teamviewer.com/en/products/teamviewer/

+49 711 184270 00

https://anydesk.com/

Not available

https://parsecgaming.com/teams/

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