Home/Compare/Zoho Assist vs TeamViewer
Updated on: October 17, 2019

Zoho Assist vs TeamViewer

78%
Zoho Assist
(344 Ratings)
98%
TeamViewer
(5280 Ratings)
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Zoho Assist
(344 Ratings)
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(5280 Ratings)
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Overview

Summary

Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly. ..read more

TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. ..read more

Features

Diagnostic Tools

Feedback Collection

File Transfer

Live Chat

Remote Control

Screen Sharing

Session Recording

Session Transfer

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, CA - 94588 / +1 (888) 900-9646

Germany / +49 7161 305898581

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free Forever

Both for personal and commercial use

Features

  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session
Standard (Remote Support)
$10 /User/Month

Features

  • Includes features of Free plan, plus
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 simultaneous Sessions
Professional (Remote Support)
$15 /User/Month

Features

  • Includes features of Standard plan, plus
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions
Enterprise (Remote Support)
$25 /User/Month

Features

  • Includes features of Professional plan, plus
  • Departments
  • Session Recording
  • Session Audit
  • Remote Printing
  • Voice and Video Chat
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions
Standard (Unattended Access)
$10 /Month

For 25 unattended computers

Features

  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Remote Power Options
  • Session Confirmation
  • Mobile Apps for Technician
  • Unlimited Technicians
  • Advanced Reports
View Price Page
Single User
$49 /Month

Billed Yearly

Business License – Unlimited Endpoints

One licensed user can initiate device connection one session at a time

Features

  • Access and Control Computers Remotely
  • Custom Branding
  • Secure Unattended Access
  • Remote printing for Mac and Windows on any printer
  • File Sharing
  • Managed Devices - up to 200
  • Cross-Device Access to Desktops
  • Device Management and App Customization
  • TeamViewer Remote Management (Add-ons)
  • Support for Mobile Devices (Add-ons)
  • Servicecamp (Add-ons)
  • TeamViewer Pilot (Add-ons)
Multi User
$99 /Month

Billed Yearly

Premium License – Unlimited Endpoints

Multiple licensed users can initiate device connections, with 1 session open at a time

Features

  • Includes features of Single User plan, plus
  • Managed Devices - up to 300
  • Customized Device Information
  • User Access Reporting
  • Extra Concurrent Users (Add-ons)
Teams
$199 /Month

Billed Yearly

Corporate License – Unlimited Endpoints

Multiple licensed users can initiate device connections, with up to 3 sessions open at the same time

Features

  • Includes features of Multi-User plan, plus
  • Managed Devices - up to 500
  • Multiple Concurrent Connections
  • Mass Deployment
  • Device Access Reporting
  • Pre-Built Software Integrations
View Price Page

SCREENSHOTS

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View 13 screenshot(s)

INTEGRATIONS

  • WordPress
  • Freshdesk
  • Drupal
  • BigCommerce
  • MailChimp
  • SugarCRM
  • Zoho SalesIQ
  • Magento
  • Zoho Desk
  • Google Analytics
  • Salesforce
  • Zendesk Support
  • Shopify
  • Zapier
  • Jira
  • Salesforce
  • Jira