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| Description | WalkMe is a tool that allows users to embrace technology and achieve True Digital Adoption. The tool consists of a Digital Adoption Platform (DAP), making it effortless for any user to use any website or software. The users get proactive, guidance, solution analyses, and automation processes to complete their tasks easily whenever and however needed. WalkMe ensures flawless software adoption, automation of complex business processes, and also boosts employee productivity. The platform creates an ideal customer journey, encourages self-service, and guarantees customer satisfaction. It streamlines large-scale disruptive transformation by empowering employees, overcoming change, and increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and adopt transformational change by collecting and analyzing usage data and gain visibility into the customers’ journey. They can contextually drive customers to action through in-app and cross-app guidance. WalkMe allows the users to shift from reactive to proactive user engagement by analyzing and anticipating customers’ needs. The platform ensures accurate process completion and increases user engagement and eventually leads to better productivity. Read more | OnScreen helps address common issues that hold back organizations in SAP and ERP implementation as part of ongoing digital transformation efforts. Increase user adoption rates and overall productivity throughout your organization. OnScreen is so simple to use, process experts and trainers can create step by step walkthroughs in minutes. OnScreen is SaaS-based and requires no SAP installation or transport. Quickly add explanatory text and links designed to help the user complete their task. Assign to users and groups that will benefit from the step by step guidance in SAP. Read more |
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Overall, users praise WalkMe's ease of use, citing its intuitive interface and straightforward setup process. They also value its customization options, allowing them to tailor the tool to their specific needs. Additionally, WalkMe's customer support receives positive feedback for its responsiveness and helpfulness. However, some users express concerns about occasional bugs and glitches, as well as the potential for WalkMe to slow down their systems. Pricing is mentioned as a consideration, with some users finding it expensive compared to alternatives. |
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AppLearnAdopt
4.6 Based on 27 Ratings |
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| Company Details | Located in: San Francisco, California Founded in: 2011 | Located in: Tampa, Florida |
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Not available https://www.walkme.com/ |
Not available https://onscreen.us/ |
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