Home/CRM Software/Vtiger vs eWay-CRMUpdated on: September 26, 2023

Compare Vtiger vs eWay-CRM

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Vtiger
Vtiger CRM Software (384 Ratings)
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Vtiger

Vtiger

CRM Software (384 Ratings)
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Get Free Quote

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Overview

Summary

Vtiger all-in-one CRM enables businesses to streamline their marketing, sales, and support teams by centralizing customer data. One View enables marketing and sales teams to create a shared view of the customer. This allows teams to maximize the ROI of lead generation campaigns and deliver better sales experiences. Playbooks and automation provide advanced insights and tracking. Customer engagement across multiple channels ensures exceptional support. The complete view of the customer enables support teams to drive customer delight and close tickets quickly. ..show more

eWay-CRM software is a platform that allows you to keep track of and exchange information about all of your customers and clients. The software includes features for keeping track of sales through emails, notes, and documents. With eWay-CRM, you may cooperate with your team to automate your sales pipeline for business workflows by collaborating on follow-up tasks. Your team has access to all of your contacts and businesses. It contains categories and custom fields, and it syncs with your smartphone. It has a built-in email tracking system. You get all deals and leads in one spot for your sales-related support. It works with Power BI, QuickBooks, and other programmes. It is compatible with Android and iOS mobile devices. It also provides you with reminders and automated workflows. You can keep track of your delivery and manage your tasks. A summary view of projects displays individual management goals, project profitability, invoicing and human resource planning, as well as financial results based on request type.. You can also control your company's marketing objectives. You can split your database and then quickly select a respondent list based on particular criteria. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place. ..show more

Features

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Referral Tracking Track and manage your referred customers.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Bangalore, India / +91 9243602352

Kansas City, MO / +1 (816) 286-4322

Pleasanton, California / +1 877-834-4428

New York, New York

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Pilot (All in one)
Free

Free plan - ideal for companies getting started on their CRM journey

Features

  • Max users - 10
  • Max records - 3000
  • Contact Management
    • One View
    • Idle Alerts
  • Contact Engagement
    • Emails & Phone Integration
    • Document Engagement
    • Zoom & Google Meet
  • Internal Collaboration
    • Meeting Aide in Vtiger Buzz
    • Actions Page
    • Comments
  • Marketing
    • Lists and Segments
    • Profile Scoring
    • 1000 Emails/month
    • Autoresponders
    • Consents for compliance
    • Web to Lead Forms
    • Email Template Builder
    • List Reports
    • Email Campaign Reports
  • Project Management
    • Tasks & Milestones
    • Subtasks
    • Gantt View
    • Kanban Board
  • Sales Pipeline
    • Customize Sales Stages
    • Deal Kanban View
    • Idle Deal Alerts
    • Time Spent in every Stage
  • Sales Enablement
    • Email Sequences
    • Google + O365 Add-ins
    • Enrich LinkedIn Extension
    • Appointment Pages
    • Workflows
  • Help Desk
    • Email to Case
    • First Response SLA
    • Resolution SLA
    • Business Hours
  • Mobile App
    • Real-time Notifications
    • Actions Page
    • Business Card Scanner
    • Leads, Contacts, Deals, Quotes, Cases
    • Voice Notes
  • Storage
    • 3 GB
One Professional (All in one)
$42 /User/Month

Standard

  • $30 per User per Month billed Yearly
  • $42 per User per Month billed Monthly

Single App

  • $20 per User per Month billed Yearly
  • $28 per User per Month billed Monthly

A complete CRM that gets all your teams on the same page with Customer One View.

Features

  • Includes features of One Pilot plan, plus
  • SalesForce Automation
    • Multiple Pipelines
    • Profile & Engagement Scoring
    • Lead Scoring
  • Desk Management
    • Social Ticketing
    • Round Robin Ticket Assignment
    • Least Loaded Ticket Assignment
    • Agent Level Business Hours
  • Conversations
    • Internal Team Collaboration
    • Live Web Chat
  • Dashboards
    • Sales Insights
    • Support Insights
    • Customizable Reports & Dashboards
  • Inventory Management
    • Invoicing
    • Vendor Management
    • Purchase Order Management
    • Subscriptions
    • Payment Tracking
    • Sales Order
  • Project Management
    • Task dependencies (Finish to Start)
    • Automated task end times (User business hours)
  • LMS Portal
    • Courses
    • Concepts
    • Exercises
    • Quiz
    • Questions
One Enterprise (All in one)
$58 /User/Month

Standard

  • $42 per User per Month billed Yearly
  • $58 per User per Month billed Monthly

Single App

  • $30 per User per Month billed Yearly
  • $42 per User per Month billed Monthly

Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options

Features

  • Includes features of One Professional plan, plus
  • Internal Ticketing
    • Internal Ticketing system for employees
    • Internal ticket Insights
  • Desk Management
    • Work order management
  • Process Designer
    • Business process automation
    • Rules, Conditions, and Actions
    • Workflows and Approvals
    • Flowcharts
    • Tasks
View Price Page
Free
Free

Lite version with limited features. Great for startups, non-profits, or teams with limited budgets.

For unlimited users

Features

  • Manual email saving
  • Convert email to contact, task, deal
  • Synchronization with Outlook calendar (1 calendar)
  • User Views (1 per module)
  • Workflows - Basic (1 per module)
  • Custom fields (10 in total)
  • Custom forms (1 per module)
  • Zapier
  • PowerBI
  • WordPress
  • Online resources
  • Community support
  • 200 MB for your documents and emails
Basic
$20 /User/Month

$216 per User per Year

$15 ($540) per User billed 3 Years

Starting edition for small teams that need basic customizations and live support.

Features

  • Includes features of Free plan, plus
  • Caller identification (iOS, Android)
  • Task reminders
  • Synchronization with Outlook calendar (3 calendars)
  • Row summaries
  • User views (3 per module)
  • Workflows - Basic (3 per module)
  • Custom fields (30 in total)
  • Custom forms (3 per module)
  • Basic permissions
  • Important fields (3 per module)
  • Mandatory fields (3 per module)
  • Live Support
    • Email
    • Helpdesk
  • 10 GB for your documents and emails
Professional
$27 /User/Month

$288 per User per Year

$20 ($720) per User billed 3 Years

Advanced plan for teams that need professional CRM and phone support.

Features

  • Includes features of Basic plan, plus
  • Automatic email saving
  • Recurrent tasks
  • Synchronization with Outlook calendar (5 calendars)
  • Synchronization with Outlook contacts
  • Duplicity checker
  • Conditional formatting
  • Shared views (5 per module)
  • User views (5 per module)
  • Workflows - Basic or Advanced (5 per module)
  • Workflow rules and actions
  • Custom fields (50 in total)
  • Custom forms (5 per module)
  • User groups and module permissions
  • Important fields (5 per module)
  • Mandatory fields (5 per module)
  • API
  • 3CX
  • QuickBooks
  • Phone support ("Book a call")
  • 25 GB for your documents and emails (extendable)
Enterprise
$40 /User/Month

$432 per User per Year

$30 ($1080) per User billed 3 Years

Ultimate plan for those who want all features without compromises.

Features

  • Includes features of Professional plan, plus
  • Force automatic email saving for all team members
  • Subtasks
  • Synchronization with Outlook calendar (unlimited)
  • Add-ins for Word and Excel
  • Document versioning
  • Private items
  • Shared views (unlimited)
  • User views (unlimited)
  • Workflows - Basic or Advanced (unlimited)
  • Workflow group-level actions
  • Custom fields (unlimited)
  • Field level permissions
  • Custom forms (unlimited)
  • Important fields (unlimited)
  • Mandatory fields (unlimited)
  • Unique fields (unlimited)
  • Currencies (unlimited)
  • eWay-Gate
  • PBX TAPI
  • Phone support ("Call any time")
  • 50 GB for your documents and emails (extendable)
View Price Page
Free
Free

Upto 3 Users

Features

  • Leads
  • Documents
  • Mobile Apps
Standard
$20 /User/Month

Automate and optimize your sales cycle

Features

  • Basic modules
  • Tasks, calls, events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Security
    • Profiles
    • Role-based hierarchy
    • Multiple organizations
    • GDPR compliance
    • CRM audit logs
    • IP address restriction
Professional
$35 /User/Month

Improve customer acquisition and accelerate growth

Features

  • Includes features of Standard plan, plus
  • Macros
  • SalesSignals
  • Assignment rules
  • Blueprint
  • Webhooks
  • Validation rules
  • Custom reports and dashboards (Unlimited)
  • Email relay
  • CRM for Google Ads
  • Field-level security
Enterprise
$50 /User/Month

Manage global CX operations with the complete CRM

Features

  • Includes features of Professional plan, plus
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Attribution
  • Segmentation
  • Auto-responders
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
Ultimate
$65 /User/Month

Scale exponentially with dedicated BI capabilities

Features

  • Includes features of Enterprise plan, plus
  • Zoho Analytics
View Price Page
Essential
$21.9 /User/Month

Get organized and set up simple sales processes

Features

  • Lead, deal, contact, calendar and pipeline management
  • Seamless data import and 400+ integrations
  • 24/7, multi-language support
Advanced
$37.9 /User/Month

Never miss the next step with easy-to-use email and automations.

Features

  • Includes features of Essential plan, plus
  • Full email sync with templates, open and click tracking and group emailing
  • Automations builder, including email sequences
  • Meeting, email and video call scheduling
Professional
$59.9 /User/Month

Optimize performance with more customizations and reporting

Features

  • Includes features of Advanced plan, plus
  • Streamlined lead routing and account access controls for teams
  • Document and contract management with e-signatures
  • Revenue forecasts and deeper reporting capabilities
  • Extra deal and field customization options
Power
$74.9 /User/Month

Empower larger teams with flexible collaboration and support

Features

  • Includes features of Professional plan, plus
  • Project planning, tracking and delivery
  • Phone support and CRM implementation
  • Scalable control of account permissions and visibilities
  • Ideal for increasingly busy pipelines and complex team structures
Enterprise
$119 /User/Month

Experience Pipedrive without limits and have ultimate peace of mind

Features

  • Includes features of Power plan, plus
  • Enhanced security preferences
  • Complete access to all features
  • Unlimited reports and customizations
  • Double the number of automations per user
View Price Page

SCREENSHOTS

Vtiger Screenshots
View 7 screenshot(s)
eWay-CRM Screenshots
Zoho CRM Screenshots
View 4 screenshot(s)
Pipedrive Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Olark
  • Gmail
  • Exotel
  • Dropbox Business
  • Microsoft Teams
  • Clickatell
  • Cisco Webex Meetings
  • PayPal
  • Ozonetel CloudAgent
  • Plivo
  • Quickbooks
  • Telzio
  • Zapier
  • Zoho Sign
  • PieSync
  • Xero
  • Hunter
  • Knowlarity
  • VICIdial
  • Authorize.Net
  • Clearbit
  • Stripe Payments
  • naturalForms
  • Twilio Flex
  • MailChimp
  • DocuSign
  • Tally
  • Constant Contact
  • Razorpay
  • Google Drive
  • WooCommerce
  • Google Meet
  • MYOB
  • Google Docs
  • WordPress
  • Microsoft Power BI
  • 3CX
  • TeamViewer
  • Tableau
  • Quickbooks
  • Zapier
  • Adobe Sign
  • Poll Everywhere
  • Leadfeeder
  • Dropbox Business
  • Slack
  • Box
  • Zoho Creator
  • SurveyMonkey
  • Zoho Survey
  • Zoho SalesIQ
  • Google Sheets
  • QuoteWerks
  • Zoho Desk
  • Quickbooks
  • PandaDoc
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Zoho Books
  • Eventbrite
  • Xero
  • Knowlarity
  • Zoho Forms
  • GotoMeeting
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • MailChimp
  • Adobe Sign
  • Zoho Meeting
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Unbounce
  • Zoho Campaigns
  • GoToWebinar
  • GetResponse
  • Google Drive
  • Front
  • Zoho Subscriptions
  • Proposify
  • Shopify
  • Zoho Social
  • Intercom
  • Gmail
  • Microsoft Teams
  • Asana
  • Slack
  • Trello
  • Google Drive
  • HubSpot CRM
  • Google Meet
  • PandaDoc
  • Quickbooks
  • Zapier
  • Zoom

ALTERNATIVES

Top alternatives to Vtiger

Dolibarr ERP CRM
Dolibarr ERP CRM
SugarCRM
SugarCRM
Odoo Accounting
Odoo Accounting
HubSpot CRM
HubSpot CRM
Salesforce
Salesforce

Top alternatives to eWay-CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
SugarCRM
SugarCRM
Pipedrive
Pipedrive
Keap
Keap