atlasLive vs typedesk Comparison

atlasLive

Live Chat Software

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

typedesk

Live Chat Software

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Overview

Description

atlasLive is a live chat service that can be easily integrated into a website to enable healthy conversations with customers. The brand believes that conversations can be catalysts to faster sales and with an interesting array of features and it promises to cut the sales cycle to half. Apart from the live chat pop out on the website, the service also allows to follow-up with customers via SMS conversations even when they’ve left the website. It supports auto-replies for the most common questions customers ask, saving manual effort. One of the biggest advantages is that Atlas Live allows unlimited users and there is no upper limit. For businesses using LassoCRM, the tool can be easily integrated and all registrants are immediately synced for a seamless experience. Fully setting up Atlas Live on a website takes just a few hours and getting started is even easier. Read more

typedesk software is a platform used to optimize your customer service on your platforms. Add canned responses to your ticketing system to engage your customers with messages. The software offers automatic language detection, analytics, and replace tags. Share your canned responses to your team to measure the performance. Small, Medium and Large companies make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $495.0.

Free Trial Available
Starts at $3.99. Offers Free-forever plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

62%
Popularity

67%

Features

Total Features	4 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Reviews & Ratings

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Pricing

Pricing Options	Free Trial Available Starts at $495.0.	Free Trial Available Starts at $3.99. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	atlasLIVE $495.00 $495.00 per month	Free Free Solo $3.99 $3.99 per month Teams $14.99 $14.99 per month Enterprise $24.99 $24.99 per month
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Alternatives

	JivoChat 4.2 Based on 146 Ratings atlasLive Vs JivoChat Crisp 4.5 Based on 149 Ratings atlasLive Vs Crisp Intercom 4.5 Based on 4448 Ratings atlasLive Vs Intercom tawk.to 4.4 Based on 372 Ratings atlasLive Vs tawk.to LiveChat 4.6 Based on 2594 Ratings atlasLive Vs LiveChat	Smartchat typedesk Vs Smartchat LiveChat 4.6 Based on 2594 Ratings typedesk Vs LiveChat LiveEngage 3.9 Based on 435 Ratings typedesk Vs LiveEngage Zendesk Chat 4.5 Based on 541 Ratings typedesk Vs Zendesk Chat LiveAgent 4.7 Based on 2506 Ratings
	View All atlasLive Alternatives	View All typedesk Alternatives