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| Description | Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more | Kaleyra is the ultimate communication platform for businesses seeking to provide clients with personalized interaction. The API-based technology is simple and reliable, empowering companies to reach their customers with ease. Kaleyra's features give businesses the edge when it comes to providing quality communication services, such as chatting with customers through automated chatbots, delivering automated notifications, making programmable voice calls, and creating fully customized SMS messages. This platform offers customizable settings that can be tailored to meet the needs, ensuring that all clients receive a personal touch from business. It understand how valuable customer interactions are, so it strive to ensure complete privacy and security of messages sent through Kaleyra. With the robust platform and easy-to-use APIs, and guarantee with the perfect solution for engaging the clients! Read more |
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Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations. |
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Active User Hour Plan $1.00 $1.00 per user Named User Plan $150.00 $150.00 per user / month |
kaleyra Custom |
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View Detailed Pricing
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| Company Details | Located in: California, United States | Located in: Milan, Lombardy Founded in: 1999 |
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Not available https://www.twilio.com/flex |
+39 02 288 5841 https://www.kaleyra.com/ |
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