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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zoho Desk |
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Creatio CRM |
| Description | As an SMB, your brand image, mission and values are hugely represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way. Read more | Paillor transforms workplace productivity with a powerful suite of tools designed to streamline operations and enhance team performance. Its help desk software, coupled with no-code workflows and custom automation, empowers teams to manage tickets, access information, and automate processes seamlessly. The platform integrates apps, docs, and wikis in real time, ensuring instant bot support and connectivity to help desks and knowledge repositories. Paillor's APIs and webhooks offer adaptive plug-and-play capabilities, while its centralized, granular access control ensures complete visibility into user access across federated and unfederated apps. Supporting over 100 languages, Paillor eliminates knowledge silos and manual tasks, allowing IT and other teams to focus on strategic initiatives. The advanced AI technology behind Paillor automates complex tasks, providing a cohesive environment for conversations, tickets, employee data, and SaaS apps. Elevate their team's efficiency and productivity by integrating all their tools with Paillor’s comprehensive platform. Read more | It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. Read more | Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. Designed for midsize and large enterprises, it delivers enterprise-grade CRM across sales, marketing, and service alongside Creatio Studio, a no-code agentic platform for building apps and AI agents without coding. With unlimited workflows, 19 industry templates, and AI agents included across all plans, Creatio gives organizations the freedom to automate at scale and the tools to do it without technical constraints. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 10 Fastest Growing |
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Ease of Use, Customizable Interface, Extensive Integrations, Comprehensive Ticketing System Mobile Application Limitations, Confusing Navigation, Limited Customization of Help Center, Slow Support Response |
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Zoho Desk, a customer support software, garners mixed reviews across various platforms. Users commend its user-friendly interface, customizable features, and robust reporting capabilities. However, some express dissatisfaction with its limited integrations, occasional glitches, and subpar customer support. Reviewers also highlight the need for improved mobile functionality and more comprehensive reporting options. Overall, Zoho Desk is generally well-received, although there is room for improvement in certain areas to enhance user satisfaction. |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $19.00 $29.00 per month Standard $49.00 $69.00 per month Unlimited $99.00 $129.00 per month |
Essential Free Premium $16.00 $16.00 per month Enterprise Custom |
Express $7.00 $9.00 per user / month Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month |
Growth $40.00 $40.00 per user / month Enterprise $55.00 $55.00 per user / month Unlimited Custom |
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| Company Details | Located in: Dhaka, Bangladesh | Located in: Toronto, Canada | Located in: Pleasanton, California - 94588 | Located in: Boston, MA - 02109 |
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+1 888-900-9646 |
+1 617 765 7997 |
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