get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.7 5,096 user ratings

View Details

FixMe.IT

Remote Desktop Software

4.8 425 user ratings

View Details

Overview

Description TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control. Read more FixMe.IT is a remote desktop solution that delivers fast, secure, and seamless connections between computers anywhere in the world. Designed with user privacy in mind, FixMe.IT uses the latest industry standards and infrastructure to ensure top-level security for every session. It’s an ideal tool for support teams, allowing them to quickly access, diagnose, and resolve technical issues on remote computers without the need for pre-installed software. With its simple setup and user-friendly interface, FixMe.IT streamlines troubleshooting, saving time and minimizing disruptions. Whether it’s providing IT support or assisting clients remotely, FixMe.IT offers a reliable, efficient, and secure way to handle remote connections.. Read more
Pricing Options
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $32.5.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 2 Most Worthy # 1 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 5,096 user ratings
4.8/5 425 user ratings
Rating Distribution
  • Excellent

    77.1%
  • Very Good

    17%
  • Average

    2.3%
  • Poor

    0.7%
  • Terrible

    2.9%
  • Excellent

    80.7%
  • Very Good

    18.1%
  • Average

    0.7%
  • Poor

    0%
  • Terrible

    0.5%
User Sentiments

    Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

    Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

    Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access

    Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes

Review Summary

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $32.5.
Pricing Plans
Monthly Plans Annual Plans

TeamViewer Remote Access $24.90 $24.90 per month

TeamViewer Business (For Single Users) $50.90 $50.90 per month

TeamViewer Premium $112.90 $112.90 per month

TeamViewer Corporate $229.90 $229.90 per month

TeamViewer Tensor Custom

FixMe.IT $32.50 $39.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Have Questions? We can help!

Get personalized recommendations from our experts on call

Call Me

Trusted by more than 5 Million users across the globe.

Thank you for the enquiry. One of our software analysts will contact you soon.

Screenshots & Videos

Screenshots Remote Access
+ 1 More
Not Available
Videos Video Thumbnail
+ 2 More
Video Thumbnail

Vendor information

Company Details Located in: Göppingen, Germany Founded in: 2005 Located in: Toronto, Canada Founded in: 2007
Contact Details

+49 7161 305898581

https://www.teamviewer.com/en/products/teamviewer/

+1 617-934-2771

https://www.techinline.com/

Social Media Handles

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed