JivoChat |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
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| Description | Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more | Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges. Read more |
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| SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
4 Features
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1 Features
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| Common Features for All |
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Visitor Targeting
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Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Visitor Targeting
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| User Rating |
Not Available
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| Ratings Distribution |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Business $78.00 $78.00 per month Enterprise Custom |
Growth $99.00 $99.00 per month Advanced $900.00 $900.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
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Not Available |
| Company Details | Located in: United Kingdom | Located in: New York, NY |
| Contact Details |
+ 44 (0) 28 90767266 http://syndeo.cx/ |
+1 (929) 248-4090 https://www.chatdesk.com/teams |
| Social Media Handles |
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