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Vidyard

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ThriveDesk logo
Help Desk Software

4.9 21 user ratings

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Hippo Video logo

Hippo Video

Video Hosting Software

4.6 717 user ratings

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Overview

Description Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more As an SMB, your brand image, mission and values are hugely represented by your customer service. With ThriveDesk, customer service teams can easily manage conversations across channels, offer immediate support, and delight customers every step of the way. Read more Hippo Video is a personalised video editing platform that helps professionals and businesses easily create personalized videos and distribute them over multiple channels. The software allows users to create brand-specific videos driving higher engagement levels. Users also get to share videos through emails directly from their inbox. Companies can create videos to fulfil their particular objectives related to sales, customer support, marketing, training and communication. Hippo Video also provides video recorder API to developers, enabling quick video generation. As per the marketing needs, users can also create industry-based videos, serving categories like technology, services, health care, insurance, real estate etc. The software allows team members to connect and collaborate with each other seamlessly and share progress and ideas. Hippo Video has a dedicated team of professionals to help users with every feature and tool available on the platform. The video engagement platforms’ other notable functionalities include dedicated call to action buttons, a voice-over facility, inbuilt multiple effects, brand-specific watermark etc. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    73%
  • Momentum
    60%
  • Popularity
    79%
SaaSworthy Awards
Not Available
Not Available
# 7 Fastest Growing # 11 Most Popular

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.9/5 21 user ratings
4.6/5 717 user ratings
Rating Distribution
Not Available
  • Excellent

    90.5%
  • Very Good

    9.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    70.2%
  • Very Good

    25.1%
  • Average

    3.1%
  • Poor

    1%
  • Terrible

    0.7%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Extensive Integrations, Personalized Video Messaging, Sales Page Customization

    Occasional Technical Glitches, Slow Video Processing/Rendering, Limited Mobile Functionality, Confusing User Interface

Review Summary
Not Available
Not Available

Reviewers praise Hippo Video for its ease of use, versatility, and ability to enhance video engagement. They appreciate the user-friendly interface, which makes it simple to create and share videos, even for those with limited technical expertise. The ability to add interactive elements like polls, quizzes, and CTAs is also highly valued, as it helps businesses capture viewer attention and drive conversions. Additionally, reviewers commend Hippo Video's analytics and reporting capabilities, which provide valuable insights into video performance and audience engagement.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $19.00 $19.00 per month

Standard $59.00 $59.00 per month

Elite $149.00 $149.00 per month

Starter $25.00 $49.00 per user / month

Plus $49.00 $99.00 per user / month

Free Free

Pro $20.00 $30.00 per user / month

Teams $60.00 $75.00 per user / month

Enterprise $80.00 $80.00 per user / month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Support Hub screenshot Shared Inbox
+ 4 More
PUBLISH VIDEO
+ 6 More
Videos Not Available Not Available Video Thumbnail
+ 3 More

Vendor information

Company Details

Not available

Located in: Dhaka, Bangladesh Located in: Newark, Delaware Founded in: 2016
Contact Details

Not available

https://support-hub.io/

Not available

https://www.thrivedesk.com/

+1 855 910 6999

https://www.hippovideo.io/

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