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Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | HelpHub software emerges as a dynamic platform for small to medium-sized companies aiming to curate and manage a knowledge base brimming with original, AI-enhanced content. Its intuitive drag-and-drop editor tool allows for seamless customization, enabling businesses to personalize their content by incorporating their unique logo, favicon, and color scheme, and even setting a branded domain name. Collaborative by design, HelpHub facilitates teamwork, inviting members to contribute and refine information collectively. Furthermore, the software offers a user-engagement feature, capturing the users' votes on articles, which feeds into the analytics dashboard—a powerful tool for gauging key performance metrics, ensuring that the knowledge base evolves in response to user needs and preferences. Read more |
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AI-Generated from the text of User Reviews
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
HelpHub $39.00 $49.00 per month |
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TWiki
4.4 Based on 16 Ratings
Drupal Wiki
4.3 Based on 3 Ratings
Zoho Wiki
4.3 Based on 40 Ratings
KnowledgeOwl
4.8 Based on 201 Ratings |
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Not available https://support-hub.io/ |
Not available https://www.helphub.io/ |
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