Home/Compare/SuiteCRM vs Vtiger
Updated on: November 13, 2019

SuiteCRM vs Vtiger

84%
SuiteCRM
(74 Ratings)
83%
Vtiger
(321 Ratings)
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SuiteCRM
(74 Ratings)
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Vtiger
(321 Ratings)
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Overview

Summary

SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and contracts. Businesses make use of the service to nurture new leads and maintain strong relationships with existing clients. It is a multi-sided Platform (MSP) that handles all the core business aspects from a single place. The tool is fully centralised and can be customised as per each business` needs. Since it is a cloud-based solution, the data is accessible to everyone instantaneously without any manual effort. Most of the repeated marketing activities can be taken care of by its marketing automation tool. It also helps in lead generation, sending promotional mailers, and does accurate lead assignment. The sales process is also automated in the tool which helps in quick collaboration, making it easier for the team to reach sales targets. Its reporting and analytics tool aids in gaining a deeper insight into the complete lead cycle, which helps in optimisation at each drop-off stage. ..read more

Vtiger is a CRM software used to engage customers, manage contacts, track deals, and send quotes and invoices. Small, Medium and Large companies make use of the software.

Features

Call Logging

Contact Management

Customer Support

Lead Scoring

List Management

Marketing Automation

Product Catalog

Project Management

Quotes (Proposals)

Referral Tracking

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Stirling, United Kingdom

Bangalore, India / +91 9742255889

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

SuiteCRM
Free

SuiteCRM is an Open-Source Software and is free to download.

View Price Page
Sales Starter
$14 /User/Month

Features

  • Contacts & Organizations
  • Pipeline Management
  • Smart Webforms
  • Document Insights
  • Meeting Scheduling
  • Dashboard Calendar & Task management
  • Smart notifications
  • Sales Inbox Make, receive, & record calls
  • Mass email campaigns
  • Integrations
  • Custom fields
  • iPhone and Android Apps
  • 2 Hour Onboarding Session Support
  • Granular user permissions
  • Workflow
  • Automation
  • Lead Scoring
  • Reporting
Sales Professional
$28 /User/Month

Features

  • Includes features of Sales Starter plan, plus
  • Quote Builder
  • Invoicing
  • Automatic Lead Assignment
  • Multiple Sales Pipelines
  • Social Media Integration
  • Drip Campaigns
  • Revenue Forecasts and Quotas
  • Invoicing
  • Payment Tracking
  • Opportunity Revenue Line Items
  • Sales Insights
  • Bulk email credits
  • Custom modules
  • 2-way email sync (Gmail)
  • Dynamic page layouts
  • Webhooks support
  • Customizable record view
  • Customer Chat (coming soon)

Sales Enterprise
$42 /User/Month

Features

  • Includes features of Sales Professional plan, plus
  • Quote and Deal Approvals
  • Time Tracking and Billing
  • Project Management
  • Subscription Management
  • Multiple Currencies
  • Inventory Management Add-On
  • Privacy Guard Add-On
Help Desk Free
Free

For teams of up to 10 to centralize and build a process to support customers across phone, email, and chat.

Features

  • Contacts and Organizations
  • Cases
  • SLAs
  • Knowledge Base
  • Customer portal
  • Satisfaction surveys
  • Automated Case Routing
  • Lists
  • Collaboration
  • Auto-fill important fields
  • Granular user permissions
  • Reporting
  • Multi-channel Engagement
Help Desk Starter
$14 /User/Month

Features

  • Includes features of Free plan
  • Customer portal
  • Satisfaction surveys
Help Desk Professional
$28 /User/Month

Features

  • Includes features of Help Desk Starter plan, plus
  • Automated Case Assignment
  • Realtime Insights
  • Historic Insights

Marketing Starter
$14 /Month

Features

  • Contacts
  • Mass email campaigns
  • Audience Lists
  • Contact Capture Forms
  • Support
  • Drip Email Campaigns
  • Autoresponder Emails
  • Website User Tracking
  • Digital Ad Tracking
  • Granular User permissions
Marketing Free
Free

Features

  • 3,000 contacts
  • Contacts
  • Mass email campaigns
  • Audience Lists
All in One Professional
$42 /User/Month

Features

  • Includes features of Sales Professional plan, plus
  • Includes features of Help Desk Professional plan, plus
  • Bulk Email Campaigns
  • Autoresponder Emails
  • iPhone and Android Apps
  • Integrations
  • Custom modules
  • Dynamic page layouts
  • Webhooks support
  • Customizable record view
  • Granular User permissions
  • 2 Hour Onboarding Session
  • Support

All in One Enterprise
$58 /User/Month

Features

  • Includes features of Vtiger One Professional plan, plus
  • Quote and Deal Approvals
  • Multiple Currencies
  • Case Escalation Rules
  • Work Orders
  • Internal Tickets
  • Mobile Field Service App
  • Time Tracking and Billing
  • Subscription Management
  • Project Management
  • Privacy Guard Add-On
  • Inventory Management Add-On
View Price Page

SCREENSHOTS

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View 19 screenshot(s)

INTEGRATIONS

    NA
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