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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

StringeeX logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DCDial logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Aircall logo

Aircall

Contact Center Operations Software

4.3 2,347 user ratings

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Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio logo
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Overview

Description StringeeX is an omnichannel contact center that offers a smart call solution, which helps businesses to understand their customers better and improve sales. With StringeeX, users can automatically sell better by distributing calls to each agent, controlling the call quality, improving work efficiency and looking into call effectiveness. One can optimize the investment costs by zero infrastructure investment and operational costs. Besides this, one can easily improve the quality of PBX and hotline sales service with ease. Users can download every call recording, get real-time reports and statistics of the same too. In addition to that, this software renders smart customer engagement at all times, and one can call them just at a click from the web. Some of the primary features include voice call, live chat, email, ticket management, Facebook fan page management, reports/statistics, customer contact management, etc. With this CRM platform, a call center business can save up to 50% of call charges, while doubling up the rates of deal closures. Read more DCDial is an advanced calling and messaging software for business organisations to establish seamless connections with the world. The software requires no hardware basics for setting up and can be directly used for connecting to customers without much ado. Business calls work better when potential clients are supplied with the information they require. Thus, integrating these calls with relevant CRM systems, sales & marketing solutions and other essential applications only make them more efficient and productive. DCDial also encourages boosting engagement by connecting agents with live customers, with significantly higher closing rates. It even helps in sending personalised text and voice messages to a large number of customers within minutes. Thus, seamless communication in a very short duration is what the clients can blindly rely on while using DCDial. Further, these communication campaigns and agent metrics can be monitored in real-time to divert the focus on making measurable improvements and thus, increase revenue. The payments are all collected categorically with built-in automated payment capabilities. Read more Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.99.
  • Free Trial Not Available
  • Starts at $79.00.
  • Free Trial Available
  • Starts at $30.00. Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    67%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    65%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    71%
  • Popularity
    70%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%
SaaSworthy Awards
Not Available
Not Available
# 3 Fastest Growing # 8 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
Not Available
Not Available
4.3/5 2,347 user ratings
Not Available
Rating Distribution
Not Available
Not Available
  • Excellent

    69.3%
  • Very Good

    14.6%
  • Average

    2.7%
  • Poor

    1.6%
  • Terrible

    11.8%
Not Available
User Sentiments
    Not Available
    Not Available

    User-Friendly Interface, Extensive Integrations, Reliable Call Recording, Mobile App Accessibility

    Inconsistent Call Quality, Mobile App Bugs, Limited SMS/MMS Functionality, Inflexible Billing Policies

    Not Available
Review Summary
Not Available
Not Available

Aircall users appreciate its user-friendly interface, ease of use, and call quality. They also value its features such as call recording, call analytics, and integrations with other business tools. However, some users have reported occasional technical issues and a lack of advanced features. Overall, Aircall is a reliable and user-friendly cloud-based phone system that offers a wide range of features for businesses of all sizes.

Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $10.99.
  • Free Trial Not Available
  • Starts at $79.00.
  • Free Trial Available
  • Starts at $30.00. Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

BASIC CALL CENTER $10.99 $14.29 per month

CALL CENTER $16.97 $22.06 per month

CONTACT CENTER 1 $29.28 $38.06 per month

CONTACT CENTER 2 $82.92 $107.80 per month

On Demand Others

Basic $79.00 $99.00 per month

Startup $239.00 $299.00 per month

Grow $719.00 $899.00 per month

Pro $1,199.00 $1,499.00 per month

Essentials $30.00 $30.00 per user / month

Professional $50.00 $50.00 per user / month

Custom Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing
Not Available

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Screenshots & Videos

Screenshots Call feature DCDial : Voice Broadcast screenshot
+ 7 More
Activity Feed
+ 2 More
24/7 coverage, zero missed calls
+ 1 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail Video Thumbnail
+ 2 More
Not Available

Vendor information

Company Details Located in: Hanoi, Vietnam Located in: Atlanta, Georgia Founded in: 2012 Located in: New York, New York Founded in: 2014

Not available

Contact Details

+(84) 2473 0000 97‬

https://stringeex.com/

+1 404-410-2700

https://www.dcdial.com/

+1 888-240-6923

https://aircall.io/

Not available

http://consio.ai/

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